Vision Care Concierge

LensCrafters; Mountain View (CA); On-site; USD 29,000 - 40,000; Part time

Benefits offered by this job

Health insurance

Employee discounts

Paid time off

Job summary

LensCrafters in Mountain View, CA is seeking a Casual Part-Time Eye Care Advisor to deliver the LensCrafters Experience. You will greet customers, aid in selecting frames and lenses, and handle transactions with care and accuracy.

The role emphasizes strong customer service, effective communication, and a friendly, professional presence. Prior retail/optical experience is preferred; the company offers a competitive pay range and growth opportunities in a global eyewear leader.

Qualifications

• High School diploma or equivalent required.
• Strong customer service skills for internal and external customers.
• Good communication and listening abilities.
• Sales-oriented with basic math skills and ability to handle cash.
• Familiarity with cash registers and store computers.

Responsibilities

• Greet customers promptly and assist with lens/frame selection.
• Explain products, tests, paperwork and services to customers.
• Process transactions accurately using the POS system.
• Maintain store appearance and ensure HIPAA-compliant record handling.
• Support optician and management with daily store operations.

Skills

Customer service

Communication

Sales skills

Math skills

Cash handling

Organization

Education

High School diploma

Tools

Cash register

POS system

Computers

Job description

LensCrafters in Mountain View, CA is seeking a Casual Part-Time Eye Care Advisor to deliver the LensCrafters Experience. You will greet customers, aid in selecting frames and lenses, and handle transactions with care and accuracy.

The role emphasizes strong customer service, effective communication, and a friendly, professional presence. Prior retail/optical experience is preferred; the company offers a competitive pay range and growth opportunities in a global eyewear leader.