Vision Care Specialist: Patient Experience & Testing Pro

Talentify; Broomfield (CO); On-site; USD 2,088,000 - 2,649,000; Full time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks is seeking a Clinical Specialist (CS)/Optometric Assistant to be the face of our exam practice, guiding patients through the initial steps of their Visionworks journey with a friendly and informative approach.

This full-time role requires basic eye health knowledge, preliminary testing, and the ability to educate patients about products and services while ensuring a smooth transition from doctor to sales floor.

Qualifications

• Related customer or patient experience preferred, but not necessary.

Responsibilities

• Maintain complete and accurate patient records before conducing preliminary testing.
• Introduce patient to OD and provide OD with important patient information.
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs.
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including: restocking inventory, cleaning equipment, and answering phones to meet additional patient needs.

Skills

Customer service

Education

HS diploma/GED or equivalent

Job description

Visionworks is seeking a Clinical Specialist (CS)/Optometric Assistant to be the face of our exam practice, guiding patients through the initial steps of their Visionworks journey with a friendly and informative approach.

This full-time role requires basic eye health knowledge, preliminary testing, and the ability to educate patients about products and services while ensuring a smooth transition from doctor to sales floor.