Vision Care Assistant & Patient Experience Specialist

Visionworks of America, Inc.; King of Prussia (PA); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks of America, Inc. is seeking a part-time Clinical Specialist (CS)/Optometric Assistant to be the face of our Exam Practice, guiding patients through the initial steps of their eye care journey with knowledge of eye health and preliminary testing.

You will support the OD, transition patients to the sales floor, and assist with exam-lane operations, inventory, equipment cleaning, and phone duties to enhance the patient experience.

Qualifications

• HS diploma, GED or equivalent related job experience.
• Related customer or patient experience preferred, but not necessary.

Responsibilities

• Maintain complete and accurate patient records before conducing preliminary testing.
• Introduce patient to OD and provide OD with important patient information.
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs.
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs.

Skills

Customer service

Education

HS diploma or GED

Job description

Visionworks of America, Inc. is seeking a part-time Clinical Specialist (CS)/Optometric Assistant to be the face of our Exam Practice, guiding patients through the initial steps of their eye care journey with knowledge of eye health and preliminary testing.

You will support the OD, transition patients to the sales floor, and assist with exam-lane operations, inventory, equipment cleaning, and phone duties to enhance the patient experience.