Vision Care Assistant: Patient Experience Champion

Visionworks of America; Goodyear (AZ); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 k Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks of America in Goodyear, AZ is seeking an Optometric Assistant to be the friendly face of our exam practice. You’ll handle preliminary testing, keep patient records accurate, and guide the transition from doctor to sales floor with warmth and clarity.

This full-time role emphasizes eye health knowledge, great customer service, and teamwork. We offer competitive benefits and opportunities to grow within a nationwide vision care brand.

Qualifications

• Related customer or patient experience preferred, but not necessary.

Responsibilities

• Maintain complete and accurate patient records before conducing preliminary testing.
• Introduce patient to OD and provide OD with important patient information.
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs.
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs.

Skills

Customer service

Education

HS diploma

Job description

Visionworks of America in Goodyear, AZ is seeking an Optometric Assistant to be the friendly face of our exam practice. You’ll handle preliminary testing, keep patient records accurate, and guide the transition from doctor to sales floor with warmth and clarity.

This full-time role emphasizes eye health knowledge, great customer service, and teamwork. We offer competitive benefits and opportunities to grow within a nationwide vision care brand.