Vision Care Concierge & Optometric Assistant

Visionworks of America; Buckeye (AZ); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks Buckeye, AZ seeks a Clinical Specialist (CS)/Optometric Assistant to be the face of our Exam Practice, guiding patients through the first steps of the eye-care journey with warmth and clarity.

The role supports the store's exam lane, maintains patient records, introduces patients to the OD, and educates on products and services while delivering friendly, human service. Competitive pay and full-time benefits offered.

Qualifications

• Related customer or patient experience preferred, but not necessary.

Responsibilities

• Maintain complete and accurate patient records before conducing preliminary testing.
• Introduce patient to OD and provide OD with important patient information.
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs.
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including: restocking inventory, cleaning equipment, and answering phones to meet additional patient needs.

Skills

Customer service

Communication

Education

HS diploma

GED

Job description

Visionworks Buckeye, AZ seeks a Clinical Specialist (CS)/Optometric Assistant to be the face of our Exam Practice, guiding patients through the first steps of the eye-care journey with warmth and clarity.

The role supports the store's exam lane, maintains patient records, introduces patients to the OD, and educates on products and services while delivering friendly, human service. Competitive pay and full-time benefits offered.