Vision Care Assistant Manager – Optics Leader

Luxottica; Buffalo (NY); On-site; USD 48,886 - 76,336; Full time

Job summary

LensCrafters in Buffalo, NY is seeking a Licensed Assistant Manager to lead the store in the absence of the Store Manager. You will act as a business owner, drive KPIs, and deliver exceptional eye-care experiences to customers.

Key requirements include a valid state Opticianry license and at least 1 year of supervisory experience. Expect a dynamic retail environment with opportunities to train staff, optimize operations, and collaborate with doctors and lab teams.

Qualifications

• High School graduate or equivalent.
• Current and valid state Opticianry license.
• 1+ year of management/supervisory experience.
• Knowledge of retail operations and policies.
• Strong basic math skills and cash handling ability.
• Excellent English communication for written and spoken work.
• Demonstrated selling skills and problem solving ability.

Responsibilities

• Delivers quality & improvement to meet or exceed KPIs including sales, conversion, and customer count.
• Supports store manager in diagnosing the business and mentoring a team.
• Leads recruiting and creates a talent pipeline for store success.
• Ensures adherence to company policies, safety, and visual standards.
• Collaborates with doctors, lab, and store staff to drive results.
• Maintains a positive customer experience and resolves issues promptly.

Skills

Management experience

Retail knowledge

English proficiency

Cash handling

Basic math

Customer service

Leadership

Education

High School diploma or equivalent

College degree or equivalent (preferred)

Tools

POS systems

Computers

Calculators

Job description

LensCrafters in Buffalo, NY is seeking a Licensed Assistant Manager to lead the store in the absence of the Store Manager. You will act as a business owner, drive KPIs, and deliver exceptional eye-care experiences to customers.

Key requirements include a valid state Opticianry license and at least 1 year of supervisory experience. Expect a dynamic retail environment with opportunities to train staff, optimize operations, and collaborate with doctors and lab teams.