Licensed Assistant Manager - Vision Care Leader

Certification TOGAF; Buffalo (NY); On-site; USD 33,062 - 50,971; Full time

Job summary

LensCrafters, located in Buffalo, NY, seeks an Assistant Manager to lead a retail team and support the Store Manager in delivering exceptional customer care. The role emphasizes sales, coaching, and ensuring store standards and profitability.

The ideal candidate will have a valid Opticianry license, 1+ year of supervisory experience, strong English communication, and a proven ability to work with doctors and staff to achieve business goals.

Qualifications

• High School graduate or equivalent.
• Current & valid state Opticianry license.
• 1+ year of management/supervisory experience with direct reports.
• Knowledge of retail operations, processes and policies.
• Strong math and basic calculator skills.
• Fluent English for written and oral communication.
• Proven selling skills and problem-solving ability.

Responsibilities

• Lead store operations in the store manager's absence and drive KPI performance.
• Support recruiting, staff development and team coaching.
• Ensure adherence to company policies and visual standards.
• Provide training and constructive feedback to team members.
• Maintain safe working conditions and flexible scheduling.

Skills

Customer service leadership

Team supervision

English proficiency

Selling skills

Problem solving

Retail operations knowledge

Education

High School diploma or equivalent

Current & valid state Opticianry license

College degree or equivalent (preferred)

Job description

LensCrafters, located in Buffalo, NY, seeks an Assistant Manager to lead a retail team and support the Store Manager in delivering exceptional customer care. The role emphasizes sales, coaching, and ensuring store standards and profitability.

The ideal candidate will have a valid Opticianry license, 1+ year of supervisory experience, strong English communication, and a proven ability to work with doctors and staff to achieve business goals.