Licensed Assistant Manager — Vision Care Leader

LensCrafters; Buffalo (NY); On-site; USD 32,414 - 50,557; Full time

Benefits offered by this job

Health care

Retirement plan

Paid time off

Employee discounts

Job summary

LensCrafters in Buffalo, NY is seeking a Full-Time Assistant Manager to lead the store in the absence of the Store Manager and ensure excellent eyewear customer care.

You will supervise staff, support recruiting, train team, and drive sales while maintaining regulatory compliance with state Opticianry licensing.

This role offers a competitive pay range and benefits as part of EssilorLuxottica's global rewards program.

Qualifications

• High School graduate or equivalent.
• Current & valid state Opticianry license.
• 1+ year(s) management/supervisory experience with direct reports.
• Knowledge of retail operations, processes & policies.
• Strong basic math skills.
• Familiarity with cash register, computers & calculators.
• Must have a strong command of the English language for all written correspondence & oral communication.
• Strong communicator & listener.
• Demonstrated high-level of selling skills.
• Proven ability to problem solve.

Responsibilities

• Delivers quality & improvement to meet or exceed all key performance indicators (KPIs).
• Supports the store manager in diagnosing the business & leverages the synergies of Retail, Lab & Doctor to drive positive results.
• Supports store business plans to maximize sales & profit, leverages strengths & addresses opportunities for recovery.
• Partners with store manager to lead a team through strong knowledge & skills.
• Provides training & guidance to team members.
• Delivers clear & constructive feedback in a timely manner.
• Informs store manager of any situation that may require any development or disciplinary action of others.
• Supports recruiting, helps select high caliber team & creates talent pipeline.
• Follows guidelines to optimally staff store.
• Shows great pride in the store appearance & executes visual directives.
• Strives to maintain positive working relationship with doctors.
• Adheres to & ensures compliance of team to Company policies & procedures. Meets or exceed all goals.
• Anticipates problems before they occur; explores underlying reasons and root cause; strives for long‑term solutions to problems.
• Performs & understands administrative duties.
• Maintains a safe working environment for all.
• Works a flexible schedule, including nights & weekends.
• Under current & valid state Opticianry license perform the following: Provides expertise & product knowledge on lens choices based on the patient’s vision needs & doctor prescription.
• Adjusts &/or repairs eyewear.
• Presents and dispenses eyewear & creates a lasting impression.
• Performs accurate digital measurements.

Job description

LensCrafters in Buffalo, NY is seeking a Full-Time Assistant Manager to lead the store in the absence of the Store Manager and ensure excellent eyewear customer care.

You will supervise staff, support recruiting, train team, and drive sales while maintaining regulatory compliance with state Opticianry licensing.

This role offers a competitive pay range and benefits as part of EssilorLuxottica's global rewards program.