Virtual Travel Support Specialist

Elevationtravelpartners; Jackson (MS); On-site; USD 30,000 - 45,000; Full time

Job summary

Elevationtravelpartners is looking for a Virtual Travel Customer Service professional based in Jackson, Mississippi. In this role, you will assist clients with trip preparation and provide support throughout their travel experience. You will communicate via email, chat, and phone, helping with itinerary changes and offering travel guidelines.

The ideal candidate is friendly, organized, and has a customer support background. If you are passionate about travel and ensuring client satisfaction, we want to hear from you!

Qualifications

• Friendly and professional communication style.
• Customer support experience is preferred.
• Reliable and organized.

Responsibilities

• Provide assistance through email, chat, and phone communication.
• Help with itinerary changes, updates, and general travel questions.
• Provide destination and travel guideline information.
• Follow up with travelers before departure.
• Resolve concerns while maintaining a positive customer experience.

Skills

Friendly communication

Customer support experience

Reliability

Organizational skills

Online tool proficiency

Interest in travel

Job description

Elevationtravelpartners is looking for a Virtual Travel Customer Service professional based in Jackson, Mississippi. In this role, you will assist clients with trip preparation and provide support throughout their travel experience. You will communicate via email, chat, and phone, helping with itinerary changes and offering travel guidelines.

The ideal candidate is friendly, organized, and has a customer support background. If you are passionate about travel and ensuring client satisfaction, we want to hear from you!