Virtual Travel Consultant

Live the Dash Travel; Atlanta (GA); Sur place; USD 32 000 - 54 000; Temps partiel

Avantages offerts par ce poste

Travel perks

Industry discounts

Training and support

Unlimited earning potential

Résumé du poste

A travel consultancy is seeking a Virtual Travel Consultant to join its remote team. You will assist clients in planning vacations and provide customized travel experiences. Required skills include strong communication and self-motivation, while prior experience in customer service or the travel industry is preferred. The role offers part-time or full-time flexibility, travel perks, and unlimited earning potential through commissions and bonuses.

Qualifications

• Prior experience in customer service or sales is beneficial.
• Strong communication skills are essential.
• Self-motivated with excellent time management skills is required.
• Ability to work independently in a remote setting.
• 100% remote – work from anywhere.
• Flexible schedule – part-time or full-time.
• Training and support provided for new hires.
• Unlimited earning potential through commissions and bonuses.

Responsabilités

• Engage with clients virtually to understand their travel goals.
• Research destinations and curate personalized travel experiences.
• Book travel components like flights and hotels through supplier platforms.
• Provide travel support before, during, and after trips.
• Upsell travel enhancements such as insurance, excursions, and upgrades.
• Stay informed on travel restrictions, destinations, visas, and promotions.
• Maintain accurate client records, itineraries, payments, and confirmations.

Connaissances

Customer service

Sales

Strong communication

Interpersonal skills

Tech-savvy

Time management

Outils

Booking platforms

Description du poste

We are currently seeking an enthusiastic and detail-driven Virtual Travel Consultant to join our remote team. In this role, you’ll be the go-to expert for clients planning vacations, honeymoons, group trips, cruises, and more. If you enjoy connecting with people, offering expert travel advice, and creating personalized itineraries — all while working from anywhere — this could be the perfect fit for you!

Key Responsibilities:

Client Engagement: Communicate with clients virtually (via phone, email, or chat) to understand their travel goals, preferences, and special requests.

Customized Planning: Research destinations and curate tailored travel experiences that align with client desires, whether it's luxury escapes, family getaways, or group adventures.

Reservation Management: Book travel components such as flights, hotels, car rentals, tours, and cruises through various supplier platforms.

Travel Support: Act as a reliable point of contact before, during, and after travel — handling changes, cancellations, and unforeseen issues.

Upsell & Cross-Sell: Recommend travel enhancements such as travel insurance, excursions, and upgrades to maximize value and customer satisfaction.

Industry Knowledge: Stay informed on evolving travel restrictions, new destinations, visa requirements, and supplier promotions.

Recordkeeping: Maintain up-to-date client records, itineraries, payments, and booking confirmations.

Qualifications:

Prior experience in customer service, sales, or the travel industry is a plus but not required.

Strong communication and interpersonal skills with a professional virtual presence.

Tech-savvy and comfortable learning online booking tools and systems.

Self-motivated with excellent time management skills.

A strong desire to help people create unforgettable travel experiences.

Ability to work independently in a remote setting.

Bilingual skills are a plus, but not mandatory.

100% remote – work from anywhere!

Flexible schedule – part-time or full-time options available.

Travel perks, industry discounts, and exclusive offers.

Training and support provided — no experience necessary.

Unlimited earning potential through commissions and bonuses.