Virtual Travel Consultant

Nova Travels; Grand Rapids (MI); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Travel perks

Industry discounts

Professional development

Job summary

Nova Travels is seeking a Virtual Travel Consultant to assist travelers with planning and preparing for trips. This fully remote role emphasizes clear communication, timely responses, and helpful guidance to ensure seamless travel arrangements.

You will engage clients via email, phone, and messaging, review travel plans, answer questions, and share destination information and requirements. The position offers training, development support, and opportunities for advancement within the travel

Qualifications

• Strong communication and customer service skills.
• Ability to stay organized while managing multiple requests.
• Comfortable using online platforms and digital tools.
• Customer service or hospitality experience preferred.
• Interest in travel and helping others plan trips.
• Fully remote position.
• Training and professional development support.
• Opportunities for advancement within the travel industry.
• Access to travel perks and industry discounts.

Responsibilities

• Communicate with travelers through email, phone, and messaging platforms.
• Assist with reviewing travel plans and answering travel-related questions.
• Provide helpful information about destinations and travel requirements.
• Follow up with travelers before departure to confirm arrangements.

Skills

Communication skills

Customer service

Organizational skills

Digital tools proficiency

Job description

We are hiring a Virtual Travel Consultant to assist travelers with planning and preparing for their trips. In this remote role, you will help clients organize their travel plans and provide helpful information to ensure a smooth travel experience.

Key Responsibilities

• Communicate with travelers through email, phone, and messaging platforms
• Assist with reviewing travel plans and answering travel-related questions
• Provide helpful information about destinations and travel requirements
• Follow up with travelers before departure to confirm arrangements

Ideal Candidate

• Strong communication and customer service skills
• Ability to stay organized while managing multiple requests
• Comfortable using online platforms and digital tools
• Customer service or hospitality experience preferred
• Interest in travel and helping others plan trips
• Fully remote position
• Training and professional development support
• Opportunities for advancement within the travel industry
• Access to travel perks and industry discounts