Enable job alerts via email!

Virtual Travel Assistant

Freddie Mac

Cambridge (MA)

Hybrid

USD 35,000 - 50,000

Full time

Yesterday
Be an early applicant

Boost your interview chances

Create a job specific, tailored resume for higher success rate.

Job summary

A leading company in the travel industry is seeking candidates for customer service roles, offering a flexible schedule and comprehensive training. This opportunity allows you to engage with clients, providing exceptional travel experiences while working either remotely or on-site. Ideal for candidates looking to grow in a rewarding environment without needing prior experience.

Benefits

Flexible schedule
Ongoing training and professional development
Personalized website for professional representation

Qualifications

  • No prior experience required, training provided.
  • Exceptional customer service abilities emphasized.
  • Strong organizational skills required.

Responsibilities

  • Serve as the primary customer contact providing concierge-level service.
  • Research and book domestic and international travel packages.
  • Handle customer complaints and resolve refund requests.

Skills

Customer service abilities
Written communication skills
Verbal communication skills
Organizational skills

Job description

Employer Industry: Travel and Tourism

Why consider this job opportunity:
- Flexible schedule with the option to work remotely
- Opportunity for ongoing training and professional development
- Personalized website for professional representation
- No prior experience required; comprehensive training provided
- Chance to work with top suppliers in the travel industry
- Engage in a rewarding role that allows you to create memorable experiences for clients

What to Expect (Job Responsibilities):
- Serve as the primary customer contact, providing premium concierge-level service to travelers
- Research and book domestic and international travel packages including air, hotel, and tours
- Collaborate with clients to understand their travel needs and provide suitable recommendations
- Handle payment transactions and provide e-tickets for booked services
- Address and resolve customer complaints or refund requests to maintain satisfaction

What is Required (Qualifications):
- No prior experience necessary; training will be provided
- Exceptional customer service abilities
- Superior written and verbal communication skills
- Strong organizational skills with the ability to prioritize tasks
- Ability to work full-time or part-time

How to Stand Out (Preferred Qualifications):
- Multilingual skills are a plus
- Strong sales skills and commercial awareness
- Effective interpersonal and negotiation abilities

#TravelIndustry #RemoteWork #CustomerService #CareerOpportunity #TrainingProvided

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

Get your free, confidential resume review.
or drag and drop a PDF, DOC, DOCX, ODT, or PAGES file up to 5MB.

Similar jobs

Virtual Travel Assistant

Talentify.io

Remote

USD 20,000 - 65,000

3 days ago
Be an early applicant

Virtual Travel Assistant

Freddie Mac

Biloxi

Remote

USD 30,000 - 50,000

Yesterday
Be an early applicant

Virtual Travel Assistant

Freddie Mac

Cheyenne

Remote

USD 30,000 - 45,000

Yesterday
Be an early applicant

Virtual Travel Assistant

Freddie Mac

Bend

Remote

USD 35,000 - 50,000

Yesterday
Be an early applicant

Virtual Assistant for Travel

Believe Travel

Boston

Remote

USD 30,000 - 60,000

30+ days ago

Virtual Travel Assistant

Talentify.io

Remote

USD 30,000 - 45,000

15 days ago

Virtual Travel Assistant (work from home)

Newport Associates

Portland

Remote

USD 30,000 - 45,000

2 days ago
Be an early applicant

Virtual Travel Assistant

Happy Vibes Travel Co

Wichita

Remote

USD 30,000 - 70,000

30+ days ago

Virtual Travel Assistant

We Travel Smarter

Remote

USD 35,000 - 50,000

27 days ago