Virtual Travel Assistant

Freddie Mac; Biloxi (MS); Remote; USD 30,000 - 50,000; Full time

Job summary

Une grande opportunité dans l'industrie du voyage avec une flexibilité de travail à distance. Ce rôle dynamique vous permet d'apporter un service de conciergerie de premier ordre aux voyageurs tout en recevant une formation complète, idéal pour débutants. Si vous recherchez une carrière enrichissante dans le service client, ce poste pourrait être fait pour vous.

Qualifications

• Aucune expérience préalable nécessaire; formation fournie.
• Compétences en service client exceptionnelles.
• Capacité à travailler à temps plein ou à temps partiel selon la disponibilité.

Responsibilities

• Servir de contact principal pour les clients, fournissant un service exceptionnel.
• Répondre aux demandes par téléphone, email et soumissions en ligne.
• Chercher et réserver des forfaits de voyage domestiques et internationaux.

Skills

Service client

Communication orale

Communication écrite

Organisation

Job description

Employer Industry: Travel and Hospitality

Why consider this job opportunity:
- Enjoy the flexibility of working remotely from home
- Daily training available to enhance your skills and knowledge in the travel industry
- Opportunity to create a personalized website for professional representation
- Engage in a dynamic role with no prior experience necessary; comprehensive training provided
- Chance to provide premium concierge-level service to travelers and create memorable experiences

What to Expect (Job Responsibilities):
- Serve as the primary customer contact, delivering exceptional concierge-level service to travelers
- Respond to inquiries via telephone, email, and online submissions in a timely manner
- Research and book domestic and international travel packages, including air, hotel, tours, and ground transportation
- Collaborate with clients to understand their travel needs and provide tailored advice
- Address and resolve customer issues or complaints to maintain high satisfaction levels

What is Required (Qualifications):
- No prior experience necessary; training will be provided
- Exceptional customer service abilities
- Superior written and verbal communication skills
- Strong organizational skills with the ability to prioritize tasks effectively
- Ability to work full-time or part-time based on availability

How to Stand Out (Preferred Qualifications):
- Fluency in English; additional languages are a plus
- Strong sales skills and commercial awareness
- Effective interpersonal and negotiation skills
- Interest in travel and tourism industry trends

#TravelIndustry #RemoteWork #CustomerService #CareerOpportunity #TrainingProvided

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