Virtual Travel Assistant

Freddie Mac; Cheyenne (WY); Remote; USD 30,000 - 45,000; Full time

Job summary

A leading company in the travel industry is seeking candidates for a customer service role where you will be the primary contact for travelers. This position offers career advancement, a flexible schedule including remote work, and comprehensive training for those new to the field.

Benefits

Flexible schedule

Access to daily training

Qualifications

• No experience necessary; training will be provided.
• Exceptional customer service abilities.
• Superior written and verbal communication skills.
• Strong organizational skills with the ability to prioritize and multitask.
• Fluency in English; multilingualism is a plus.

Responsibilities

• Serve as the primary customer contact, delivering exceptional service to travelers.
• Research and book domestic and international travel packages.
• Respond promptly to inquiries via telephone, email, and online submissions.
• Collaborate with clients to understand their travel needs.

Skills

Customer service

Communication

Organizational skills

Multitasking

Fluency in English

Job description

Employer Industry: Travel and Tourism

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Flexible schedule with the option to work remotely
- Access to daily training to stay informed about industry developments
- Personalized website for professional representation
- Chance to provide premium concierge-level service and create memorable experiences for clients

What to Expect (Job Responsibilities):
- Serve as the primary customer contact, delivering exceptional service to travelers from start to finish
- Research and book domestic and international travel packages, including air, hotel, tours, and ground transportation
- Respond promptly to telephone, email inquiries, and online travel submissions
- Collaborate with clients to understand their travel needs and provide tailored recommendations
- Address and resolve customer issues, complaints, or refund requests efficiently

What is Required (Qualifications):
- No experience necessary; training will be provided
- Exceptional customer service abilities
- Superior written and verbal communication skills
- Strong organizational skills with the ability to prioritize and multitask
- Fluency in English; multilingualism is a plus

How to Stand Out (Preferred Qualifications):
- Strong sales skills and commercial awareness
- Effective interpersonal and negotiation skills

#TravelIndustry #RemoteWork #CustomerService #CareerGrowth #TravelPlanning

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