Virtual Teller I – Bilingual Customer Care (FT)

Texas Tech Credit Union; Campus (IL); On-site; USD 2,342,000 - 2,755,000; Full time

Job summary

Texas Tech Credit Union is seeking a Virtual Teller I to deliver exceptional member service at the Operations Campus. You will be the primary contact for inquiries, process transactions via ITMs, and support member needs with a calm, helpful demeanor.

The role requires a high school diploma; bilingual English/Spanish is preferred, with a pay starting at $17 per hour. This full-time position emphasizes trust, respect, and accurate, friendly service.

Qualifications

• High school diploma or equivalent required.
• Bilingual English/Spanish preferred.
• Previous Teller, Customer Service, Retail, or Food Service experience is preferred.
• Experience meeting individual and team goals.
• Excellent communication skills, both oral and written.
• Ability to multitask accurately and promptly.

Responsibilities

• Serve TTCU members and employees pleasantly and professionally.
• Greet and welcome every member in a professional manner.
• Answer inquiries and resolve concerns timely and kindly.
• Complete member transactions through ITMs.
• Receive and process checks, cash, and mail payments.

Skills

Bilingual (EN/ES)

Customer service

Communication skills

Multitasking

Calm under pressure

Rapport building

Education

High school diploma or equivalent

Job description

Texas Tech Credit Union is seeking a Virtual Teller I to deliver exceptional member service at the Operations Campus. You will be the primary contact for inquiries, process transactions via ITMs, and support member needs with a calm, helpful demeanor.

The role requires a high school diploma; bilingual English/Spanish is preferred, with a pay starting at $17 per hour. This full-time position emphasizes trust, respect, and accurate, friendly service.