Virtual Receptionist & Remote Customer Support

Answer Aide; Saint Augustine (FL); Remote; Full time

Benefits offered by this job

Medical, dental, vision insurance

Short-term and long-term disability

Flexible work hours

Paid time off (PTO)

Job summary

A customer service company is seeking an enthusiastic Answering Service Agent to provide quality customer service. Responsibilities include receiving and making calls, collecting customer data, scheduling appointments, and processing orders. Candidates should have strong customer service and computer skills, and live in AL, FL, GA, or TX. A supportive work environment with great benefits is offered.

Qualifications

• A resident of AL, FL, GA, or TX.
• Ability to follow instructions.
• Must multitask effectively.

Responsibilities

• Receive inbound calls and place outbound calls.
• Collect customer data and provide basic information.
• Schedule appointments and process orders.

Skills

Customer service skills

Strong computer skills

Ability to type 40+ words per minute

Multitasking ability

Job description

A customer service company is seeking an enthusiastic Answering Service Agent to provide quality customer service. Responsibilities include receiving and making calls, collecting customer data, scheduling appointments, and processing orders. Candidates should have strong customer service and computer skills, and live in AL, FL, GA, or TX. A supportive work environment with great benefits is offered.