Remote Customer Service Specialist

Staffing Remedy; Kentwood (LA); Remote; USD 20,664 - 27,552; Part time

Job summary

A customer service company is seeking a Customer Service Representative to provide effective customer support remotely. The ideal candidate excels in communication and problem-solving, has a positive attitude, and can handle multiple tasks. Experience in customer service and computer proficiency is a plus. This position requires a minimum commitment of 15 hours weekly and applicants must provide their own equipment, including a VOIP headset.

Qualifications

• Must have previous customer service experience is a plus.
• Computer experience and aptitude are required.
• Ability to deal with irate customers.
• Must reside in the United States and be 18 years or older.

Responsibilities

• Provide effective customer service for all customers.
• Handle incoming customer order status and product knowledge requests.
• Resolve conflicts with customers.
• Document queries that indicate larger issues.

Skills

Communication skills

Problem-solving skills

Multitasking

Patience

Job description

A customer service company is seeking a Customer Service Representative to provide effective customer support remotely. The ideal candidate excels in communication and problem-solving, has a positive attitude, and can handle multiple tasks. Experience in customer service and computer proficiency is a plus. This position requires a minimum commitment of 15 hours weekly and applicants must provide their own equipment, including a VOIP headset.