Virtual Receptionist & Customer Service Agent

Answer Aide; United States; Remote; USD 34,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off (PTO)

Job summary

A customer service firm is hiring an Answering Service Agent to provide quality customer service via phone. Responsibilities include handling inbound and outbound calls, collecting customer data, and scheduling appointments. Candidates should be strong multitaskers with excellent communication skills and a typing speed of 40+ words per minute. This position offers competitive wages and great benefits in a supportive environment.

Qualifications

• Resident of AL, FL, GA, KS, SC, TX, or VA.
• Must be able to multitask and follow scripting verbatim.
• Excellent verbal and written communication skills.

Responsibilities

• Receive inbound calls and place outbound calls.
• Collect customer data and provide information.
• Schedule appointments and process orders.

Skills

Strong customer service skills

Ability to type 40+ words per minute

Strong computer skills

Ability to follow instructions

Multitasking abilities

Job description

A customer service firm is hiring an Answering Service Agent to provide quality customer service via phone. Responsibilities include handling inbound and outbound calls, collecting customer data, and scheduling appointments. Candidates should be strong multitaskers with excellent communication skills and a typing speed of 40+ words per minute. This position offers competitive wages and great benefits in a supportive environment.