Virtual Proctor & Training Support Specialist

Health and Safety Council®; Pasadena (TX); On-site; USD 32,000 - 45,000; Full time

Job summary

Health and Safety Council® is seeking Live Online Proctors to supervise trainees in virtual labs. You will verify identity, monitor sessions, and enforce lab rules while guiding trainees through course and exam procedures.

The role requires strong customer service and clear communication, with a calm, independent work style. Applicants should be comfortable working in a quiet environment, be able to learn detailed procedures, and handle pressure while maintaining professional conduct.

Qualifications

• High School Diploma or GED is required.
• Familiarity with HASC organization, goals and policies.
• Ability to use Windows MS Office programs and Internet browsers.
• Flexible schedule including evenings and weekends or travel as needed.

Responsibilities

• Check in trainees and verify identification before testing.
• Monitor trainees during training events.
• Communicate lab rules and policies to ensure adherence to HASC rules.
• Explain course and exam processes to trainees.
• Provide technical assistance for course navigation, login, or equipment setup.
• Understand testing procedures and adhere to quality and security measures.
• Report irregularities to management immediately.
• Maintain professional and respectful demeanor; cover breaks as needed.
• Report course problems to Supervisor of Live Online Proctoring promptly.

Skills

Customer service

Communication

Public interaction

Quiet environment

Under pressure

Cross-training

CSR (Louisiana)

Education

High school diploma/GED

Tools

MS Office

Web browsers

Job description

Health and Safety Council® is seeking Live Online Proctors to supervise trainees in virtual labs. You will verify identity, monitor sessions, and enforce lab rules while guiding trainees through course and exam procedures.

The role requires strong customer service and clear communication, with a calm, independent work style. Applicants should be comfortable working in a quiet environment, be able to learn detailed procedures, and handle pressure while maintaining professional conduct.