Virtual Policy Services Representative

AIL; Knoxville (TN); Remote; USD 23,000 - 68,000; Full time

Benefits offered by this job

Remote work

Equity opportunity (3%)

Weekly earnings with bonuses

Training & licensing support

Advancement pathways

Job summary

AO Globe Life is hiring for a fully remote, independent contractor role focused on client service and guidance in supplemental benefits. You’ll engage with clients via virtual consultations, receive structured mentorship, and grow with renewal-based earning potential across the U.S.

Training, licensing guidance, and ongoing professional development are provided, with compensation tied to performance and bonuses. A strong fit for self-motivated graduates seeking flexible, remote work.

Qualifications

• Recent graduates in business, marketing, or communications encouraged to apply.
• Ability to obtain life/health insurance licensing as required by state.
• Comfortable with virtual meetings and digital collaboration tools.

Responsibilities

• Participate in mentorship and development programs.
• Assist clients with exploring supplemental benefit options.
• Build long-term client relationships and guide enrollment processes.
• Conduct client consultations virtually using Zoom.
• Maintain accurate documentation and timely follow-ups.

Skills

Communication skills

Interpersonal skills

Self-motivated

Organized

License eligibility

Virtual meeting proficiency

Tech savvy

Education

Recent graduate in business/marketing/communications

Tools

Zoom

Digital tools

Job description

If you’re looking to build a career with purpose, AO Globe Life is hiring to join our fully remote team. This is a strong fit for recent or soon-to-be graduates in business, marketing, or communications, as well as anyone who thrives in a service-first, people-centered role. Full training, inbound client interest, and structured mentorship give you everything you need to grow from anywhere in the U.S.

Your Day-to-Day

• Take part in continued mentorship and team development
• Help clients explore supplemental benefit options tailored to their needs
• Develop strong, long-term relationships with clients
• Support clients throughout the enrollment process with clarity and professionalism
• Hold client consultations virtually using Zoom
• Focus on delivering excellent, client-centered service
• Handle documentation accurately and stay on top of follow-ups

What We're Looking For

• Eligible to work in the United States
• Strong communication and interpersonal skills
• Self-motivated, organized, and able to work independently
• Able to obtain any necessary professional licensing, where applicable
• A heart for helping people and supporting a purpose-driven mission
• Customer service or consultative experience preferred, not required
• Comfortable in virtual meetings and using digital tools
• A Windows laptop or PC, webcam, and dependable internet

Compensation & Perks

• Opportunities for renewal-based income growth
• Fully remote, flexible schedule
• Supportive, people-first team culture
• Equity opportunity (3%) for qualifying team members
• Weekly, performance-based earnings
• Inbound-only client interest — never cold calling
• Clear advancement pathways into leadership roles
• Complete training and licensing support provided
• Monthly and quarterly bonus potential

About Us

AO Globe Life has proudly served union members, credit union clients, and veterans for more than 70 years with supplemental benefits designed to protect working families. As a remote-first company, we prioritize integrity, flexibility, and empowering our team members in their careers.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.