Virtual Operations Manager, Meetings & Events

Bcd-e53600d2; United States; Remote; USD 75,000 - 95,000; Full time

Benefits offered by this job

Flexible Working

Room to Grow

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Job summary

BCD Meetings & Events in the US is seeking an Operations Manager to lead a high-performing, service-focused team, elevating program operations and delivering standout event experiences from strategy through execution.

You will coach, optimize processes, manage client relationships, and keep teams aligned in a fast-moving, deadline-driven environment for domestic and international events.

Qualifications

• A bachelor’s degree or equivalent work experience.
• Five (5)+ years of experience managing a professional team and seven (7)+ years in meetings management and/or client management.
• Hands-on experience supporting domestic and international events and group travel.

Responsibilities

• Leading and developing professional teams with clear direction and strong coaching.
• Managing multiple priorities at once while meeting deadlines and service levels.
• Building trusted client relationships and handling escalations and day-to-day needs.
• Improving processes, maintaining SOPs, and driving consistency and high-quality execution.
• Collaborating cross-functionally with customers, vendors, and internal leaders to deliver smooth events and cost-conscious results.

Education

Bachelor's degree or equivalent

Team leadership

Client management

Tools

Microsoft Office

Excel

PowerPoint

Cvent

Job description

BCD Meetings & Events in the US is seeking an Operations Manager to lead a high-performing, service-focused team, elevating program operations and delivering standout event experiences from strategy through execution.

You will coach, optimize processes, manage client relationships, and keep teams aligned in a fast-moving, deadline-driven environment for domestic and international events.