Virtual Member Benefits Representative

AIL; Arlington (VA); Remote; USD 40,000 - 80,000; Full time

Benefits offered by this job

Fully remote work opportunity

Warm leads—no cold calling requirement

Weekly income with no cap on earning

Medical insurance premium reimbursed

Online training resources across all/

Job summary

American Income Life / Globe Life is seeking a Client Services Associate for a fully remote opportunity. You will respond to prospective clients, conduct virtual needs-based conversations, and help individuals and families understand insurance options.

Training, mentorship, and ongoing development are provided, with commission-based earnings and no hourly or salaried compensation. Candidates must be 18+ and legally able to work in the United States, provide a remote workspace, and obtain state

Qualifications

• Excellent verbal, written, and listening skills.
• A helpful and professional presence.
• Strong attention to detail.
• Ability to manage priorities independently.
• Comfort with technology and virtual meetings.
• A collaborative mindset and willingness to be coached.

Responsibilities

• Respond to prospective clients and schedule appointments.
• Conduct virtual needs-based conversations.
• Help clients understand their insurance options.
• Recommend appropriate life, supplemental health, and accident coverage.
• Follow up consistently and professionally.
• Keep client communication clear, organized, and timely.

Skills

Verbal communication

Written communication

Listening skills

Time management

Tech-savvy

Collaborative

Tools

Video conferencing tools

Job description

A remote role for professionals who want purpose, flexibility, and earning potential.

AO Globe Life is growing and looking for Client Services Associates who can deliver an excellent experience to individuals and families seeking insurance information. You will work with warm leads, receive training and mentorship, and build a career focused on helping people make informed protection decisions.

What You’ll Do

• Respond to prospective clients and schedule appointments

• Conduct virtual needs-based conversations

• Help clients understand their insurance options

• Recommend appropriate life, supplemental health, and accident coverage

• Follow up consistently and professionally

• Keep client communication clear, organized, and timely

What We Provide

• Fully remote work opportunity

• Warm leads—no cold calling requirement

• Weekly income with no cap on earning potential

• Medical insurance premium reimbursement

• Online training resources available across devices

• Daily coaching and career mentorship

• Incentive programs

• No overhead expenses

• Union representation through OPEIU Local 277

• A stable, established organization with 70 years of history

What You Bring

• Excellent verbal, written, and listening skills

• A helpful and professional presence

• Strong attention to detail

• Ability to manage priorities independently

• Comfort with technology and virtual meetings

• A collaborative mindset and willingness to be coached

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.