Virtual Field Representative - Remote

EVERSANA; Dallas (TX); Remote; USD 65,000 - 85,000; Full time

Job summary

An established industry player is seeking a Virtual Field Representative to drive the commercialization of innovative therapies through teleconference engagements. This role involves delivering impactful clinical information to healthcare providers, fostering relationships, and enhancing awareness of therapeutic areas. Join a diverse and inclusive team dedicated to improving patient lives while enjoying competitive compensation and comprehensive benefits. If you are proactive, client-focused, and eager to make a difference in the healthcare sector, this opportunity is perfect for you.

Benefits

Paid Time Off

Company-Paid Holidays

401(k) Plan with Employer Match

Comprehensive Medical Insurance

Dental Insurance

Vision Insurance

Employee Development Programs

Excellent Training

Qualifications

• Bachelor's degree required, 2+ years of sales experience, preferably in healthcare.
• Strong communication and rapport-building skills essential for engaging healthcare providers.

Responsibilities

• Deliver educational messages to healthcare professionals and build trust.
• Manage sample requests and maintain accurate database entries.
• Work independently from a remote home office and achieve performance goals.

Skills

Sales Experience

Communication Skills

Customer Service Skills

Microsoft Office

Rapport-Building

Medical Knowledge

Education

Bachelor's Degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

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At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services, and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills, and talents are unique, but together we make an impact every day. Join us!

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and walks of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the team and culture we are building. We look for team members who are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients, and most importantly, the patients we serve. We are EVERSANA.

Job Description

The Virtual Field Representative will be responsible for the commercialization of Vertex Pharmaceuticals therapies via teleconference and/or telephone to selected healthcare offices and providers. They will provide impactful key clinical information and educational materials as part of their remote engagements. VFRs will need to be flexible regarding job responsibilities, including white space coverage, vacant territory coverage, and partnering with Vertex employees to ensure stakeholder needs are addressed. The VFR will create positive virtual interactions and foster appropriate growth for the client’s products. They will possess excellent customer service skills, polished marketing and commercial acumen, and the ability to engage healthcare providers meaningfully, develop trusting relationships, and explain product features while addressing questions to ensure appropriate therapeutic use. They will also need to learn and communicate complex medical topics, industry compliance guidelines, Vertex programs, and pharmacy and insurance landscapes.

EVERSANA Deployment Solutions offers our VFRs competitive hourly compensation, lucrative bonus potential, paid time off, company-paid holidays, excellent training, employee development programs, a 401(k) plan with employer match, and comprehensive benefits including medical, dental, and vision insurance.

Essential Duties and Responsibilities

• Complete assigned disease state and product training within required timeframes to develop a comprehensive understanding of the market, disease state, clinical information, and core selling messages.
• Deliver approved, education-focused messages and disease-state information to healthcare professionals.
• Partner with existing Vertex employees to build and execute business plans.
• Enhance HCP awareness of Vertex products and clinical data, and equip them with tools for clinical conversations and patient education.
• Build trust and confidence with healthcare providers, helping them identify treatment gaps.
• Increase awareness of therapeutic areas and empower HCPs to recognize treatment opportunities.
• Achieve call activity, adherence, and brand performance goals as set by the client.
• Manage sample and literature requests accurately, follow up on product shipments, and maintain database entries.
• Provide feedback and recommendations for improvement to team leadership.
• Comply with all company, PDMA, compliance, and regulatory policies.
• Work independently from a remote home office.
• Cultivate assigned virtual territories and be accountable for measurable results.
• Perform all other duties as assigned.

Qualifications

Minimum Knowledge, Skills, and Abilities:

• Bachelor's degree from an accredited institution.
• At least 2 years of sales experience in outbound virtual/tele-sales or field sales, preferably in healthcare or pharma.
• Pain management experience is preferred.
• Launch experience is a plus.
• Strong sales aptitude, documented results, and understanding of office calls.
• Proficiency in Microsoft Office, especially Word, Excel, and Outlook, with ability to learn new software.
• Excellent communication and rapport-building skills.
• Ability to learn complex medical topics, adhere to compliance guidelines, and understand patient assistance, pharmacy, and insurance landscapes.
• Confidence to converse with physicians and medical office staff.
• Stable internet connection suitable for VoIP calls and virtual platforms.

Additional Values:

• Patient-minded, client-focused, proactive, growth-oriented, collaborative, communicative, and respectful of diversity.

EVERSANA offers a competitive salary range of $65,000 to $85,000, with actual compensation based on experience, qualifications, and location. We are committed to diversity, equity, and inclusion, providing reasonable accommodations during the hiring process, and ensuring equal opportunity employment.