Virtual Enrollment Counselor for Online Programs

E03 Vermont State University; Johnson (VT); Hybrid; USD 48,000 - 55,000; Full time

Job summary

Vermont State University is seeking an Online Enrollment Advisor to lead recruitment, admissions, and enrollment for its online programs. The role emphasizes virtual engagement, data-driven outreach, and strong client service to adult learners, transfer students, and other non-traditional populations.

You will partner with admissions, programs, and marketing to drive inquiry conversion, manage CRM communications, and coordinate virtual open houses and information sessions.

Qualifications

• Bachelor’s degree plus 1–3 years in recruitment, customer service, sales, or student services.
• Willing to work a flexible/non-traditional schedule.

Responsibilities

• Recruit and enroll prospective students for online programs from inquiry to enrollment.
• Provide admissions guidance, transcript review, and transfer credit evaluation.
• Maintain outbound outreach and timely follow-up using CRM and digital channels.
• Collaborate with academic programs, admissions operations, and marketing.
• Represent Vermont State University at virtual/in-person recruitment events.
• Monitor enrollment analytics and optimize funnel performance.

Skills

CRM technologies

Enrollment counseling

Data-informed strategies

Virtual engagement

Slate

Remote work readiness

Education

Bachelor’s degree

Tools

CRM systems

Slate

Enrollment technologies

Digital recruitment tools

Job description

Vermont State University is seeking an Online Enrollment Advisor to lead recruitment, admissions, and enrollment for its online programs. The role emphasizes virtual engagement, data-driven outreach, and strong client service to adult learners, transfer students, and other non-traditional populations.

You will partner with admissions, programs, and marketing to drive inquiry conversion, manage CRM communications, and coordinate virtual open houses and information sessions.