Virtual Enrollment Advocate

The Resume Database; Bluefield (WV); On-site; USD 45,000 - 65,000; Full time

Job summary

The Resume Database is seeking an Online Admissions Counselor to represent Bluefield University’s online programs. This vital role involves guiding prospective students through the admissions process, ensuring a smooth transition into their educational journey.

The ideal candidate will possess a Bachelor’s degree and bring experience in higher education. Strong communication skills and a goal-oriented mindset are essential to excel. This position reinforces the university’s mission through student-centered service and collaboration across various departments.

Qualifications

• Prior experience in higher education admissions, recruitment, or student services preferred.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with CRM systems and student information systems preferred.

Responsibilities

• Engage with prospective students through various communication channels.
• Guide applicants through the admissions process.
• Evaluate applicants based on university admissions criteria.
• Maintain accurate documentation of student interactions.

Skills

Interpersonal communication

Customer service

Relationship-building

Goal-oriented mindset

Education

Bachelor's degree or equivalent experience

Tools

Salesforce

Jenzabar

Job description

The Resume Database is seeking an Online Admissions Counselor to represent Bluefield University’s online programs. This vital role involves guiding prospective students through the admissions process, ensuring a smooth transition into their educational journey.

The ideal candidate will possess a Bachelor’s degree and bring experience in higher education. Strong communication skills and a goal-oriented mindset are essential to excel. This position reinforces the university’s mission through student-centered service and collaboration across various departments.