Virtual Customer Service Professional( work frrom home)

Re-krut Services; Prairie View (TX); Sur place; USD 12 398 - 19 286; Temps partiel

Résumé du poste

A virtual service company is seeking a Virtual Customer Service Professional to handle inbound calls and resolve client concerns. The position offers flexible working hours, allowing candidates to make their own schedules. Applicants must have excellent English communication skills, basic computer knowledge, and must be able to work from a quiet home office. The role requires a high school diploma and at least 3 months of experience in customer service, retail, or sales. A background check is necessary for this position.

Qualifications

• Must be 18+ to apply.
• Able to pass a background check.
• Minimum 3+ months of customer service, retail, or sales experience preferred.
• A Quiet home office place to work.

Responsabilités

• Resolve concerns or complaints related to your client.
• Handle inbound calls only, no cold calling or telemarketing.
• Comfortable with technical requirements for remote work.

Connaissances

Excellent listening skills

Strong English communication skills

Multitasking and prioritization

Basic computer skills

Basic math skills

Formation

High school diploma or equivalency

Secondary education and/or some college preferred

Description du poste

Overview

Virtual Customer Service Professional (virtual) - The hourly pay rate is $9.00 – $14.00 per hour, depending on experience and the company that you are assigned to. Must work minimum 25 hours per week, full time hours available.

Responsibilities / Skill Set

• Excellent listening skills, strong English communication skills (verbal and written)
• Resolve concerns or complaints related to your client.
• No Cold Calling, No Telemarketing, inbound calls only.
• Able to multitask and prioritize in a fast-paced environment.
• Comfortable with basic computer skills including email and documents.

Qualifications

• Must be 18+ to apply
• High school diploma or equivalency
• Secondary education and/or some college is preferred
• Able to perform basic math skills
• You’ll make your own schedules
• Must be able to pass a background check
• Minimum 3+ months of customer service, retail, or sales experience preferred
• A background check is required. (client may ask for drug test)
• Would like to work PT or FT as a 1099 contractor from home.
• A Quiet home office place to work. No ambient sounds such as pets or children while working.
• Technical requirements: Windows Vista is not accepted at this time

Technical Requirements

• High speed Internet access provided by a cable or DSL provider
• Satellite broadband does not meet our requirements
• Use of wireless and Wi-Fi "air cards" is prohibited
• A dedicated, hard wired phone with no features.
• A computer with the following specs:
• Minimum Hardware: 2 Gigabytes (GB) – 80 GB IDE – Single Core 1.4 GHz – 48 x CD
• Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10