Virtual Customer Service Professional( work frrom home)

Re-krut Services; Nazlini (AZ); Remote; USD 12,398 - 19,286; Full time

Job summary

A virtual staffing agency is seeking a Virtual Customer Service Professional to handle inbound calls and resolve client concerns. Candidates must have strong English communication skills and a high school diploma. This role offers flexible scheduling for full-time or part-time work from home, with a minimum of 25 hours per week. Basic computer skills and a quiet home office environment are essential. The pay ranges from $9.00 to $14.00 per hour based on experience.

Qualifications

• Must be 18+ to apply.
• Able to perform basic math skills.
• Minimum 3+ months of customer service, retail, or sales experience preferred.

Responsibilities

• Resolve concerns or complaints related to your client.
• Handle inbound calls only.
• Work in a fast-paced environment.

Skills

Excellent listening skills

Strong English communication skills

Basic math skills

Multitasking

Education

High school diploma or equivalency

Secondary education and/or some college

Job description

Overview

Virtual Customer Service Professional (virtual) - The hourly pay rate is $9.00 – $14.00 per hour, depending on experience and the company that you are assigned to. Must work minimum 25 hours per week, full time hours available.

Responsibilities / Skill Set

• Excellent listening skills, strong English communication skills (verbal and written)
• Resolve concerns or complaints related to your client.
• No Cold Calling, No Telemarketing, inbound calls only.
• Able to multitask and prioritize in a fast-paced environment.
• Comfortable with basic computer skills including email and documents.

Qualifications

• Must be 18+ to apply
• High school diploma or equivalency
• Secondary education and/or some college is preferred
• Able to perform basic math skills
• You’ll make your own schedules
• Must be able to pass a background check
• Minimum 3+ months of customer service, retail, or sales experience preferred
• A background check is required. (client may ask for drug test)
• Would like to work PT or FT as a 1099 contractor from home.
• A Quiet home office place to work. No ambient sounds such as pets or children while working.
• Technical requirements: Windows Vista is not accepted at this time

Technical Requirements

• High speed Internet access provided by a cable or DSL provider
• Satellite broadband does not meet our requirements
• Use of wireless and Wi-Fi "air cards" is prohibited
• A dedicated, hard wired phone with no features.
• A computer with the following specs:
• Minimum Hardware: 2 Gigabytes (GB) – 80 GB IDE – Single Core 1.4 GHz – 48 x CD
• Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10