Virtual Customer Service Professional( work frrom home)

Re-krut Services; Austin (TX); On-site; USD 12,398 - 19,286; Part time

Job summary

Re-krut Services is hiring Virtual Customer Service Professionals for part-time or full-time 1099 contractor positions. Applicants must be at least 18 years old and possess a high school diploma. Responsibilities include handling inbound client calls and resolving concerns, with a preference for candidates with customer service experience.

This role allows for schedule flexibility and requires a quiet home office environment. Pay ranges from $9.00 to $14.00 per hour based on experience.

Qualifications

• Minimum 3+ months of customer service, retail, or sales experience preferred.
• Must be 18 years or older to apply.
• Ability to create your own schedules.

Responsibilities

• Resolve concerns or complaints related to clients.
• Handle inbound calls only; no cold calling or telemarketing.
• Maintain a quiet home office environment.

Skills

Excellent listening skills

Strong English communication skills

Ability to multitask

Basic math skills

Education

High school diploma or equivalency

Secondary education or some college preferred

Job description

Virtual Customer Service Professional (Work from home)

Part‑time or full‑time 1099 contractor position, minimum 25 hours per week. Pay: $9.00 – $14.00 per hour depending on experience.

Skill Set Overview

• Excellent listening skills, strong English communication skills (verbal and written)
• Resolve concerns or complaints related to clients
• No cold calling, no telemarketing; inbound calls only
• Must be 18 years or older to apply
• High school diploma or equivalency; secondary education and/or some college preferred
• Basic math skills
• Ability to create your own schedules
• Must pass a background check; drug test may be required
• Minimum 3+ months of customer service, retail, or sales experience preferred
• Ability to multitask and prioritize in a fast‑paced environment
• Comfortable with basic computer skills including email and documents
• Work as a PT or FT 1099 contractor from home
• Quiet home office environment; no ambient sounds such as pets or children while working
• Available for training consecutively up to a maximum of 4 hours in the morning or evening for up to 10 weeks

Technical Requirements

• Windows Vista is not accepted at this time
• High speed internet access provided by a cable or DSL provider
• Satellite broadband does not meet our requirements
• Use of wireless and Wi‑Fi "air cards" is prohibited
• Dedicated, hard‑wired phone with no features
• Computer with the following specs: minimum 2 GB RAM, 80 GB IDE, single core 1.4 GHz CPU, 48× CD; Minimum OS: Windows XP Service Pack 3, Windows 7 32‑bit or 64‑bit, and Mac OS X