Virtual Customer Service Professional( work frrom home)

Re-krut Services; Villa Maria (PA); Remote; USD 12,398 - 19,286; Full time

Job summary

A customer service company is seeking a Virtual Customer Service Professional to provide inbound support to clients. This position can be part-time or full-time as a 1099 contractor, offering flexible scheduling from home. Candidates must have previous customer service experience, strong multitasking abilities, and a high school diploma or equivalent. The role requires maintaining a quiet home office and passing a background check. Competitive hourly pay from $9.00 to $14.00 per hour based on experience.

Qualifications

• Must be 18+ to apply.
• Minimum 3+ months of relevant experience preferred.
• Ability to pass a background check.

Responsibilities

• Provide inbound customer service for clients.
• Resolve client concerns or complaints.
• Maintain a quiet home office environment.

Skills

Customer service experience

Multitasking skills

Basic computer skills

Education

High school diploma or equivalency

Some college preferred

Job description

Overview

Virtual Customer Service Professional (work from home) - Full-time or part-time as a 1099 contractor. The hourly pay rate is $9.00 – $14.00 per hour, depending on experience and the company you are assigned to. Must work a minimum of 25 hours per week; full-time hours are available. Please send resume.

Responsibilities

• Provide inbound customer service for clients; no cold calling or telemarketing.
• Resolve concerns or complaints related to your client.
• Ability to multitask and prioritize in a fast-paced environment.
• Maintain a quiet home office environment free from ambient noises (pets, children).

Qualifications

• Must be 18+ to apply.
• High school diploma or equivalency; secondary education and/or some college is preferred.
• Minimum 3+ months of customer service, retail, or sales experience preferred.
• Ability to pass a background check (drug test may be requested by client).
• Comfortable with basic computer skills including email and documents.
• You can work PT or FT as a 1099 contractor from home.
• You’ll be able to create and manage your own schedule.

Training & Requirements

• Capable of training consecutively for up to 4 hours in the evening or morning, for up to a total of 10 weeks.

Technical Requirements

• Windows Vista is not accepted at this time.
• High-speed internet access provided by cable or DSL provider.
• Satellite broadband does not meet requirements.
• Use of wireless and Wi-Fi air cards is prohibited.
• A dedicated, hard-wired phone with no features.
• Computer specs: Minimum hardware 2 GB RAM, 80 GB HDD, single-core 1.4 GHz; CD-ROM drive.
• Operating systems: Windows XP SP3, Windows 7 (32/64 bit), and macOS versions compatible with listed requirements.