Virtual Customer Experience Associate | Entry Level
AIL
Stand out for this role — generate a tailored resume and cover letter in about a minute.
Benefits offered by this job
Job summary
AO Globe Life is expanding and seeking motivated, growth-focused professionals to join our virtual organization as Remote Sales Leaders. This opportunity combines client relationship management, consultative insurance sales, coaching, recruiting, and team development.
You’ll lead a high-performing virtual team, recruit and mentor representatives, conduct coaching sessions, and guide clients through life, accident, and health insurance options.
Qualifications
- Experience in sales or customer service leadership roles.
- Experience coaching and developing a virtual team.
- Ability to conduct virtual consultations and presentations.
Responsibilities
- Recruit, onboard, mentor, and develop representatives.
- Coach team on communication, client service, and consultative sales.
- Monitor performance and provide feedback; identify improvement opportunities.
- Lead virtual coaching sessions, workshops, and team meetings.
- Build a collaborative culture centered on accountability and achievement.
- Develop future trainers, mentors, and leaders.
Skills
Education
Tools
Job description
Virtual Customer Experience Associate - Entry Level
AO Globe Life | 100% Remote | U.S. Applicants | Flexible Schedule | Leadership & Management Opportunity
Are you an experienced sales professional, team leader, manager, or customer-service professional ready to take the next step in your career?
AO Globe Life is expanding and seeking motivated, growth-focused professionals to join our virtual organization as Remote Sales Leaders.
This opportunity combines client relationship management, consultative insurance sales, coaching, recruiting, and team development.
You’ll continue helping working families understand valuable protection options while developing representatives, strengthening team performance, and building your own leadership career.
Whether you already have management experience or you're a successful professional ready to develop into leadership, AO provides the training, mentorship, systems, and advancement opportunities to help you grow.
As you progress into leadership, you'll help create a high-performing, accountable, and professional virtual team.
- Recruit, onboard, mentor, and develop representatives
- Help team members establish personal and professional goals
- Coach representatives on communication, client service, and consultative sales
- Monitor activity and performance and provide constructive feedback
- Identify development opportunities and create strategies for improvement
- Conduct virtual coaching sessions, workshops, and team meetings
- Recognize strong performance and encourage continued growth
- Help develop future trainers, mentors, and leaders
- Build a collaborative culture centered on accountability, integrity, and achievement
Successful leadership begins with understanding the client experience.
You'll also work directly with individuals and families through virtual appointments to:
- Connect with clients who have requested information about available benefits
- Conduct consultations through Zoom and phone
- Identify individual and family protection needs
- Explain available life, accident, and supplemental health insurance options
- Recommend appropriate solutions based on client needs
- Answer questions clearly and professionally
- Guide eligible clients through applications and enrollment
- Conduct policy reviews and provide ongoing service
- Maintain accurate digital records and documentation
- Build long-term relationships through consistent follow-up
Spend more time serving and developing relationshipsand less time searching for prospects.
Representatives connect with individuals who have requested information regarding available benefits.
No traditional cold calling and no requirement to purchase leads.
This allows you and your team to focus on:
Connect → Understand → Educate → Recommend → Enroll → Serve
This is acommission-based independent contractor opportunity, not a guaranteed hourly or salaried management position.
Income opportunities may include:
- Weekly commission-based compensation
- Personal production commissions
- Performance bonuses
- Leadership incentives
- Team-based compensation when applicable
- Renewal income
- Long-term residual income opportunities
- Achievement and recognition incentives
There is no fixed earnings cap on commission-based production.
Actual earnings vary based on individual and team activity, production, performance, consistency, and results.
AO's development model is designed for professionals interested in building the skills required to coach people, develop teams, and eventually take on greater leadership responsibility.
Development opportunities may include:
- Recruiting and team building
- Coaching and mentorship
- Performance management
- Goal setting and accountability
- Client relationship management
- Consultative sales development
- Communication and presentation skills
- Virtual team leadership
- Business-building fundamentals
- Leadership strategy
- Advanced professional development
Previous insurance experience is not required.
Training and development may include:
- Structured virtual onboarding
- State insurance licensing guidance
- Product and benefits education
- Consultative sales training
- Client-service development
- Virtual presentation skills
- Business systems and technology
- One-on-one mentorship
- Weekly coaching
- Leadership development
- Ongoing professional education
Because this opportunity involves insurance products, representatives must hold or obtain the appropriate state Life & Health Insurance License before conducting activities requiring licensing.
Build your business, serve clients, and develop your team virtually.
Your remote environment may include:
- Zoom client appointments
- Virtual team meetings
- Online coaching and training
- Digital enrollment systems
- Leadership-development sessions
- Remote collaboration with other leaders
Enjoy the flexibility of working from home while maintaining the discipline, consistency, and accountability necessary to build a successful team.
Qualifying representatives may have access to:
- Medical insurance reimbursement opportunities
- Company-supported life insurance
- Accidental Death Benefit coverage
- Renewal and residual income opportunities
- Professional coaching and mentorship
- Leadership-development programs
- Union representation where applicable
- Modern virtual business technology and resources
Eligibility and qualification requirements may apply.
Strong performance may also provide opportunities to qualify for additional recognition and incentives, including:
- Company-sponsored incentive travel
- Leadership conventions and conferences
- International travel opportunities
- Performance bonuses
- Achievement awards
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
