Remote Client Service Advisor - Training Provided
American Income Life Insurance Company
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Benefits offered by this job
Job summary
AO (American Income Division) is offering a 100% remote Leadership Development Associate role for individuals nationwide in the United States. This entry-level program combines client service, benefits education, and leadership development with full training and mentorship.
Prior insurance experience is not required, and licensing guidance is provided. The role emphasizes structured leadership training, mentorship, and opportunities to advance toward management as you demonstrate performance and
Qualifications
- No prior industry experience required.
- Structured leadership training and mentorship provided.
- Licensing guidance and support offered.
Responsibilities
- Interact with clients virtually via Zoom and phone appointments.
- Explain benefits and guide enrollment with a client-focused approach.
- Build long-term relationships through trust and exceptional service.
- Maintain accurate client records and documentation.
- Participate in leadership training and coaching.
Skills
Job description
Company: AO (American Income Division)
Work Arrangement: 100% Remote – U.S. Residents Only
Career Track: Entry Level to Leadership | Manager-in-Training
Experience: Full Training & Mentorship Provided
Are you an ambitious, people-focused professional looking for more than just another job? Do you want a career where you can develop valuable leadership skills, receive ongoing mentorship, and advance based on your performance and development?
AO is seeking motivated individuals to join our growing remote team as Leadership Development Associates (Manager-in-Training) .
This opportunity combines client service, benefits education, relationship building, and structured leadership development . You'll begin by working directly with clients who have requested information about available benefits while developing the communication, business, coaching, and leadership skills needed for future management opportunities.
Whether you're beginning your career, changing industries, or ready to take your professional development to the next level, we provide the training and support to help you succeed.
Previous insurance or management experience is not required.
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AO operates within the American Income Division of Globe Life and serves working families, union members, associations, veterans, and their families.
Our representatives help clients understand supplemental benefits and financial protection options while providing professional, ongoing service and support.
Since 2020, our organization has operated in a fully virtual environment, allowing representatives to work from home while remaining connected through technology, structured training, mentorship, and team collaboration.
Our culture emphasizes integrity, accountability, professional development, client service, and performance-based advancement.
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As a Leadership Development Associate , you'll gain hands-on client experience while developing the skills necessary to pursue future leadership responsibilities.
- Meet with clients virtually through Zoom and phone appointments
- Connect with clients who have requested information regarding available benefits
- Identify client needs through thoughtful, professional conversations
- Explain supplemental benefit and coverage options clearly
- Answer questions and provide personalized guidance
- Assist clients throughout the application and enrollment process
- Provide ongoing service and follow-up
- Maintain accurate client records and documentation
- Build long-term relationships through trust, integrity, and exceptional service
- Participate in structured leadership training
- Receive ongoing coaching and mentorship from experienced leaders
- Develop communication, presentation, and problem-solving skills
- Learn coaching and team-development fundamentals
- Strengthen organization, time management, and accountability
- Collaborate with team members on performance and client-service goals
- Learn virtual business systems and operational best practices
- Prepare for future training, mentorship, and management responsibilities
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This opportunity is designed for individuals interested in building toward leadership—not simply remaining in an entry-level position.
As you demonstrate performance, consistency, and leadership ability, you may have opportunities to develop into areas such as:
- New representative mentorship
- Training and coaching
- Team development
- Performance management
- Team leadership
- Management
- Advanced organizational leadership
Advancement is based on performance, initiative, professional development, and demonstrated leadership ability—not simply tenure.
Management advancement is earned through performance and development and is not guaranteed.
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Build your career from anywhere within the United States.
- No daily commute
- Virtual client appointments
- Online training and team meetings
- Modern remote business systems
- Collaborative virtual work environment
Enjoy greater flexibility in structuring your workday while maintaining the consistency, availability, and accountability required to meet client and performance goals.
Focus on serving clients and building relationships.
- Connect with individuals who have requested information
- Conduct scheduled virtual benefit consultations
- Focus on needs-based conversations
- No traditional cold calling required
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No previous industry experience is required.
Training and development include:
- Structured virtual onboarding
- Product and systems education
- Client service training
- Communication and presentation development
- Weekly coaching
- One-on-one mentorship
- Leadership workshops
- Management development
- Ongoing professional training
- Licensing guidance and support
Because the position involves discussing and enrolling clients in insurance products, representatives must obtain the appropriate state insurance license before performing licensed activities.
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This is a performance-based opportunity , with compensation tied to individual activity and results.
Earning opportunities may include:
- Weekly commission-based compensation
- Performance bonuses
- Leadership incentives
- Recognition programs
- Residual and renewal income opportunities
- Uncapped earning potential based on performance
This is not an hourly or salaried management position. Individual earnings vary based on activity, performance, and results.
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Qualifying representatives may have access to:
- Medical reimbursement program
- Company-supported life insurance
- Residual income opportunities
- Leadership development programs
- Professional conferences and leadership events
- Company-sponsored incentive travel
- Performance recognition and contests
- Modern virtual technology and business tools
Eligibility and performance requirements may apply.
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Successful candidates typically demonstrate:
- Excellent communication and interpersonal skills
- Strong relationship-building abilities
- Leadership potential and initiative
- Positive, professional demeanor
- Self-motivation and personal accountability
- Goal-oriented mindset
- Strong organization and time-management skills
- Adaptability and resilience
- Problem-solving and critical-thinking abilities
- Ability to work independently from home
- Comfort using technology and virtual communication platforms
- Coachability and openness to feedback
- Commitment to continuous learning and professional development
- High standards of integrity and client service
We're not necessarily looking for someone who has already managed a team. We're looking for individuals with the motivation, professionalism, and potential to develop into effective leaders.
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Experience in any of the following areas may be beneficial:
- Customer Service
- Client Relations
- Sales
- Retail
- Hospitality
- Healthcare
- Education
- Administrative Support
- Account Management
- Team Leadership
- Management
- Military Service
Previous leadership, management, or insurance experience is welcomed but not required.
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Applicants must:
- Be at least 18 years of age
- Be legally authorized to work in the United States
- Be physically located within the United States
- Have access to a computer or laptop
- Maintain reliable high-speed internet
- Have webcam and microphone capability
- Maintain a quiet, professional workspace
- Be willing to participate in required training and professional development
- Be willing and able to obtain the appropriate state insurance license
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Qualified candidates will complete a brief career overview before scheduling a live virtual interview with our hiring team.
All interviews are conducted through Zoom video conferencing , providing a convenient and accessible hiring experience.
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Important Information About This Opportunity
This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.
Candidates selected to move forward should be prepared to:
- Be at least 18 years of age and legally eligible to work in the United States
- Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
- Complete required training and participate in virtual meetings
- Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
- Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense
No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.
This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance
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