Virtual Care Concierge for Pets

Bond Vet; New York (NY); On-site; USD 20,664 - 24,796; Part time

Benefits offered by this job

Work-life flexibility

Competitive pay

Career development opportunities

Job summary

A veterinary care provider located in New York seeks a Virtual Care Coordinator to enhance client experiences through effective communication and scheduling. The role involves managing high volumes of calls and emails while assisting in administrative tasks. Ideal candidates will have experience in veterinary assistance and excellent communication skills. This position offers a pay range of $15 - $18 per hour with flexible scheduling options, where your work can truly make a difference for pets and their owners.

Qualifications

• 1+ year in veterinary assistant/reception or client service within a veterinary practice.
• Strong multitasking skills in a high-volume environment.
• Excellent written and verbal communication skills.

Responsibilities

• Answer a high volume of calls from existing and prospective clients.
• Schedule appointments based on client needs and clinic availability.
• Retrieve and organize records from external clinics.

Skills

Multitasking in high-volume

Verbal communication

Written communication

Attention to detail

Client service experience

Tools

Vetspire

Yellow AI

Slack

Job description

A veterinary care provider located in New York seeks a Virtual Care Coordinator to enhance client experiences through effective communication and scheduling. The role involves managing high volumes of calls and emails while assisting in administrative tasks. Ideal candidates will have experience in veterinary assistance and excellent communication skills. This position offers a pay range of $15 - $18 per hour with flexible scheduling options, where your work can truly make a difference for pets and their owners.