Vet Clinic Concierge: Friendly Front Desk & Scheduling

Petco; New York (NY); On-site; USD 21,490 - 34,026; Full time

Job summary

A leading pet care provider in New York is seeking a Concierge to join their team. In this role, you will provide excellent customer service to clients visiting the Vetco Total Care hospital. Responsibilities include answering phone calls, scheduling appointments, and greeting visitors. The ideal candidate will have a high school diploma and at least one year of experience in a veterinary practice or a customer-facing role. This position offers a competitive hourly wage ranging from $15.60 to $24.70.

Qualifications

• At least 1 year’s previous experience working in veterinary practice or a customer-facing role.
• Ability to maintain a professional attitude during emotional situations.
• Willing to accept change and offer creative ideas.

Responsibilities

• Answer practice phone and route calls appropriately.
• Maintain hospital appointment calendar and schedule appointments.
• Greet clients and patients upon arrival.

Skills

Excellent written and verbal communication skills

Compassionate and sympathetic demeanor

Exceptional telephone skills

Computer skills

Team player willing to learn

Education

High school diploma

Tools

Practice Management System

Job description

A leading pet care provider in New York is seeking a Concierge to join their team. In this role, you will provide excellent customer service to clients visiting the Vetco Total Care hospital. Responsibilities include answering phone calls, scheduling appointments, and greeting visitors. The ideal candidate will have a high school diploma and at least one year of experience in a veterinary practice or a customer-facing role. This position offers a competitive hourly wage ranging from $15.60 to $24.70.