Virtual Banking Teller — Interactive Video Specialist

INB; Springfield, Northern (IL, KY); Hybrid; USD 18,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Job summary

INB is seeking an Interactive Video Teller to act as the virtual gateway for customers in our Springfield, IL office. You will engage with clients via Interactive Video Teller technology to provide a personalized and seamless banking experience.

Responsibilities include delivering world-class service, handling routine banking transactions, guiding customers on products and services, and troubleshooting issues with professionalism.

Responsibilities

• Exceptional Customer Service: greet customers with a smile and warm tone, delivering memorable service.
• Transaction Processing: handle deposits, withdrawals, transfers promptly and accurately.
• Product and Service Guidance: identify customer needs and recommend banking products accordingly.
• Problem Solving: resolve inquiries and issues with poise and professionalism.
• Clear and Articulate Communication: communicate clearly to build trust.
• Technology Proficiency: master Interactive Video Teller technology and ensure smooth transactions.
• Perform other duties as assigned.

Job description

INB is seeking an Interactive Video Teller to act as the virtual gateway for customers in our Springfield, IL office. You will engage with clients via Interactive Video Teller technology to provide a personalized and seamless banking experience.

Responsibilities include delivering world-class service, handling routine banking transactions, guiding customers on products and services, and troubleshooting issues with professionalism.