Virtual Assistant - Client Services Manager

We Clone You; United States; Teletrabalho; USD 8300 - 17 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Work from home

Hourly USD pay

Referral bonus

Resumo da oferta

We Clone You is seeking a motivated Virtual Assistant with expertise in administrative / executive assistance to support our client's team and elevate operations. You will coordinate across clients, internal teams, creatives, media partners, and vendors; manage multiple campaigns; prepare presentations; monitor timelines and budgets; and contribute to reports.

This remote, work-from-home role offers USD hourly pay and room for raises based on performance, with a collaborative, growth-oriented

Qualificações

• Experience in client services, account management, or project coordination.
• Strong organizational and multitasking abilities with attention to detail.
• Proven written and verbal English communication skills.

Responsabilidades

• Support daily account management and coordinate across clients, internal teams, creatives, and vendors.
• Manage multiple client projects and media campaigns, ensuring timelines and deliverables are met.
• Assign tasks, monitor progress, and coordinate execution across digital teams and partners.
• Oversee campaign launches across digital and traditional media channels and monitor performance.
• Prepare client-facing digital performance reports and present key metrics and insights.
• Maintain organized project documentation and ensure accurate budgeting and billing processes.

Conhecimentos

Administrative support

Executive assistance

Client communication

Project coordination

Vendor coordination

Ferramentas

Google Workspace

MS Office

Descrição da oferta de emprego

We Clone You is a leading virtual assistant company that specializes in providing virtual assistance to empower businesses of all sizes with world-class virtual assistance. We are currently looking for a motivated Virtual Assistant with expertise inadministrative / executive assistanceto join our client's team and take their operations to the next level.

In this role, you will be responsible for performing various tasks, including:

• Support daily account management by working closely with an Account Director and serving as a key point of coordination across clients, internal teams, creative partners, and vendors;
• Manage multiple client projects and media campaigns simultaneously, ensuring timelines, deliverables, and deadlines remain on track;
• Assign tasks, monitor progress, and coordinate execution across digital teams, creative partners, media partners, and vendors;
• Oversee campaign launches across digital and traditional media channels, including Meta, influencer, and other paid media initiatives;
• Monitor campaign pacing and execution to ensure campaigns are running according to plan, budget, and strategy;
• Review campaign assets and specifications to help ensure correct formats and sizes before launch;
• Create presentations and proposals and compile research to support client accounts and campaign initiatives;
• Monitor campaign performance, analyze data, and identify opportunities to support campaign optimization;
• Prepare and lead regular client-facing digital performance reporting, communicating key metrics, results, and relevant campaign insights;
• Maintain strong client relationships through proactive communication, reliable follow-through, and excellent service;
• Support client retention by identifying needs, addressing issues proactively, and ensuring a consistently positive client experience;
• Assist with media trafficking, trading, reporting, and billing processes to ensure accuracy and timely execution;
• Maintain organized project documentation and task management systems to ensure campaign details and responsibilities are clearly tracked;
• Help prevent operational errors by carefully reviewing campaign details, deadlines, assets, and deliverables throughout execution;

• Previous experience in Client Services, Account Management, Project Management, Media, Advertising, Marketing, or a similar client-facing role;
• Strong organizational and project management skills with the ability to manage multiple campaigns and priorities simultaneously;
• Excellent attention to detail, particularly when managing campaign timelines, assets, budgets, and deliverables;
• Strong client-facing communication skills and the confidence to communicate professionally with clients, partners, and internal teams;
• Ability to work cross-functionally with digital teams, creative partners, media partners, and vendors;
• Experience tracking projects, assigning tasks, and ensuring deadlines and deliverables are completed accurately and on time;
• Ability to interpret campaign performance data and contribute to optimization decisions;
• Proactive and accountable working style with strong follow-through;
• Strong written and verbal English communication;
• Comfortable learning new technology, reporting platforms, and media systems;
• Ability to work independently while collaborating closely with a small, fast-moving team;

• Work from home;
• Payment in dollars per working hour (40-hour week);
• Starting salary between6$ - 12$per hour depending on your experience, with room for raises based on performance;
• A workplace that values its people;
• Professional development opportunities to grow your career;
• Be part of a supportive team that values your input and achievements;
• Referral bonus:If you refer a candidate, you will receive a $50 bonus once they're hired by one of our clients;