Virtual Assistant (Health Care)

GoFlow BPO; United States; Remote; USD 28,000 - 39,000; Full time

Job summary

GoFlow BPO seeks a fully remote Virtual Assistant to support a US healthcare client from South Africa, aligned with EST hours. You’ll manage calendars, coordinate multi‑department communications, and maintain accurate records to keep clinics and partners operating smoothly.

This contract is full‑time, remote, offering growth within a growing US healthcare network and hands‑on experience with global operations, CRM tools, and confidential data handling.

Qualifications

• Minimum 2 years of experience as a Virtual Assistant, Administrative Assistant, or Scheduler.
• Fluent English (first language proficiency).
• Able to work EST business hours (typically 3pm–11pm SAST).
• Reliable internet connection and equipped home office setup.

Responsibilities

• Manage calendars and coordinate appointments for healthcare staff and facilities.
• Schedule patient consultations, team meetings, and follow‑up sessions.
• Handle correspondence, emails, and coordination between internal teams and external partners.
• Track and update operational records, spreadsheets, and patient scheduling systems.
• Support general administrative operations and process improvement initiatives.
• Communicate clearly and promptly with US‑based teams during EST business hours.
• Ensure all information is handled with confidentiality and professionalism.

Skills

Calendar management

Scheduling

Communication

Microsoft Office

Google Workspace

Zoom

Slack

Calendly

Asana

CRM tools

Tools

Calendly

Zoom

Slack

Asana

HubSpot

Salesforce

Job description

Virtual Assistant – Remote Contract (South Africa, EST Hours)

You’re an organized, tech-savvy, and detail-oriented professional who thrives in a fast‑paced environment. This fully remote contract role gives you the opportunity to support private healthcare facilities in the United States—helping their teams operate efficiently through expert scheduling, communication, and administrative coordination. You’ll work from South Africa while collaborating directly with US professionals during Eastern Standard Time (EST) hours.

About This Opportunity

We’re hiring on behalf of a growing US‑based private healthcare organization that provides high‑quality care through its network of clinics and service partners. Our client values precision, reliability, and proactive communication. This is a unique opportunity for South African professionals to build an international career supporting a team that makes a meaningful impact in the healthcare space while gaining global administrative experience.

The Role

As a Virtual Assistant, you’ll handle daily administrative tasks to ensure seamless operations for healthcare teams. You’ll manage scheduling, coordinate communication across departments, and maintain accurate records—all while fostering efficient collaboration in a remote work setting aligned with US hours.

What You’ll Do

• Manage calendars and coordinate appointments for healthcare staff and facilities
• Schedule patient consultations, team meetings, and follow‑up sessions
• Handle correspondence, emails, and coordination between internal teams and external partners
• Track and update operational records, spreadsheets, and patient scheduling systems
• Support general administrative operations and process improvement initiatives
• Communicate clearly and promptly with US‑based teams during EST business hours
• Ensure all information is handled with confidentiality and professionalism

Essential Requirements

• Based in South Africa
• Fluent English (first language proficiency)
• Able to work EST business hours (typically 3pm–11pm SAST)
• Reliable internet connection and equipped home office setup
• Minimum 2 years of experience as a Virtual Assistant, Administrative Assistant, or Scheduler
• Strong organizational and prioritization skills
• Excellent written and verbal communication abilities
• Proficiency with Microsoft Office, Google Workspace, and scheduling tools (e.g., Calendly, Zoom, Slack)
• Ability to learn new software tools quickly and apply them effectively

Preferred

• Previous experience supporting healthcare providers, medical offices, or clinics
• Familiarity with US healthcare scheduling or patient management systems
• Experience in remote work environments
• Exposure to CRM tools or task management systems (e.g., Asana, Trello)
• Experience communicating across time zones

Technology Stack

• Microsoft Office Suite
• Google Workspace
• Zoom
• Slack
• Calendly
• Asana
• CRM platforms (HubSpot or Salesforce advantageous)

What We Offer

• Full‑time remote contract position
• Work from anywhere in South Africa
• EST business hours (approximately 3pm–11pm SAST)
• Competitive monthly contract rate (commensurate with experience)
• Timely and reliable monthly payments via international transfer
• Growth opportunities supporting a fast‑growing US healthcare organization
• Professional development through exposure to global operations

Working with Our US Client

This role is offered through our South Africa–US partnership model. You’ll be fully integrated into our US client’s operations while receiving ongoing support, onboarding assistance, and structured communication. You’ll gain hands‑on experience working directly with US healthcare professionals, expanding both your expertise and international network.