Travel Consultant

BCD Travel; Indiana; On-site; USD 35,000 - 52,000; Full time

Job summary

BCD Travel in Indiana is seeking a Travel Consultant to respond to client requests, search and confirm reservations, and help customers travel smart and achieve more.

You will apply knowledge of client travel policies, provide expert consultation, and handle regulatory requirements (DOT, TSA, passports, visas). Strong English communication and Sabre skills are essential.

Qualifications

• Travel agent experience.
• Proficient with GDS Sabre.
• Strong verbal and written English communication.
• Solid knowledge of travel industry policies and processes.

Responsibilities

• Search and confirm travel reservations for the customer.
• Understand client travel policy and provide consultation.
• Handle regulations (DOT, TSA, passports, visas).
• Provide industry information: low fares, exchange costs, penalties.
• Suggest improvements to operational processes and client relationships.
• Maintain knowledge of travel industries supported and communicate changes.

Skills

Travel customer service

Strong communication

English proficiency

Tools

Sabre

Job description

As a Travel Consultant, you are the face of our company. You'll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? - Read on!

What You'll Do

• Search and confirm travel reservations for the customer
• Have a strong understanding of a client travel policy and can consistently provide consultation to the customer
• Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
• Provide the client with the required industry information, such as low fares, exchange costs, and penalties
• Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
• Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported

What You'll Bring

• You have travel agent experience
• Relevant skills in GDS Sabre
• Strong verbal and written communication skills in English
• Solid working knowledge of the travel industry, policies, procedures, and processes