VIP Service-to-Sales Advisor

Kia of Fort Myers; Fort Myers (FL); Hybrid; USD 40,000 - 70,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with employer match

Employee vehicle purchase and service

Paid training and career advancement

Job summary

CDJRF of Fort Myers is seeking a Service VIP Specialist to bridge our service and sales teams. You will greet customers in the service drive and explore upgrade opportunities to newer CDJRF vehicles, using our proven process to deliver value and a stress-free experience.

Join a fast-paced dealership environment where strong people skills, multitasking, and growth mindset are valued. Competitive base pay with commission, paid training, and comprehensive benefits await the right candidate.

Qualifications

• Experience in automotive sales, service, BDC, or customer service preferred.
• Strong people skills with an empathetic, solution-focused approach.
• Professional, friendly attitude and desire to grow in the industry.

Responsibilities

• Proactively engage service customers during their visit.
• Review daily service appointments and identify high-opportunity customers.
• Present upgrade options based on equity, trade-in value, and incentives.
• Coordinate with managers for fast vehicle appraisals and pricing.
• Schedule appointments, follow up with leads, and document CRM interactions.
• Deliver a pressure-free, exceptional customer experience.

Skills

Automotive sales

Customer service

People skills

Multitasking

Organizational skills

Growth mindset

Job description

About CDJRF of Fort Myers

At CDJRF of Fort Myers, we treat customers like family and help them make smart, stress-free automotive decisions. As our Service-to-Sales Department grows, we are looking for an enthusiastic, people-first team member to help loyal service customers explore exciting new vehicle options.

Position Overview:

As a Service VIP Specialist, you will connect our service and sales departments by greeting customers in the service drive and finding opportunities to upgrade them into a newer CDJRF vehicle. You will use our technology and proven process to provide real value and improve each customer’s vehicle situation.

Key Responsibilities:

• Proactively approach and engage service customers during their visit

· Review daily service appointments and use data tools to find high-opportunity customers

· Present upgrade options based on equity, trade-in value, warranty status, and incentives

• Coordinate with managers for fast vehicle appraisals and pricing

· Schedule appointments, follow up with leads, and document interactions in the CRM

• Deliver an exceptional, pressure-free customer experience

What You Bring:

• Automotive sales, service, BDC, or customer service experience preferred

· • Strong people skills with an outgoing, empathetic, solution-focused approach

· • Ability to multitask and stay organized in a fast-paced dealership environment

• Motivated by performance and helping others

• A professional, friendly attitude and a desire to grow within the industry

Why Join the CDJRF of Fort Myers Family?

• Competitive base pay + commission structure

• Paid training and career advancement opportunities

• Health, dental, and vision insurance

• 401(k) with employer match

• Employee vehicle purchase and service discounts

• A supportive team culture focused on integrity, growth, and customer satisfaction

Apply Today!

If you are ready to join a forward-thinking, people-first team, this is your opportunity. Help customers drive home happy in a newer, better vehicle from CDJRF of Fort Myers.