VIP Retail Trader Growth Manager

Crypto.com; New York (NY); Hybrid; USD 110,000 - 160,000; Full time

Benefits offered by this job

Competitive salary

401(k) plan with employer match

Health, dental, vision, and life/dis-

Hybrid work setup

Career mobility program

Job summary

Crypto.com is hiring a VIP Sales Manager to own a book of high-volume traders, drive full-cycle sales, and convert competitors into long-term volume in the US market. This role demands a relationship-first approach with native English communication and a deep understanding of crypto perps, event markets, and equity derivatives.

You will source, onboard, and retain traders, while coordinating with Product, Risk, and Growth to optimize liquidity, fees, and UX. Hybrid work is offered.

Qualifications

• 3–5+ years in client-facing VIP sales or BD at crypto-related venues.
• Proven network of high-volume traders to engage immediately.
• Strong understanding of perps, margins, fees and liquidity.

Responsibilities

• Build and own a pipeline of VIP traders for event contracts and crypto/equity perps.
• Drive full sales cycle: outreach, qualification, conversion, onboarding, retention.
• Source high-value traders from competitors and convert with strong positioning.
• Match traders to product mix across prediction markets, crypto, and equity perps.
• Reactivate dormant traders with data-driven outreach and incentives.
• Provide day-to-day coverage via Telegram/Discord/calls; coordinate with Support and Risk.
• Monitor activity and surface feedback to Product and Growth.
• Hit VIP KPIs: volume, active traders, acquisitions, winbacks, migration.
• Represent Crypto.com in trader communities and events; maintain CRM accuracy.
• Document interactions and updates for forecasts and planning.

Skills

VIP sales

Trader relationships

Regulatory compliance

Cold outreach

English proficiency

Crypto trading knowledge

High EQ

Education

Series 3 license

Tools

CRM systems

Telegram/Discord

Job description

Crypto.com is hiring a VIP Sales Manager to own a book of high-volume traders, drive full-cycle sales, and convert competitors into long-term volume in the US market. This role demands a relationship-first approach with native English communication and a deep understanding of crypto perps, event markets, and equity derivatives.

You will source, onboard, and retain traders, while coordinating with Product, Risk, and Growth to optimize liquidity, fees, and UX. Hybrid work is offered.