VIP Reservations Specialist

Avalon Transportation LLC; North Arlington (NJ); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Vision insurance

Job summary

Avalon Transportation LLC is seeking a VIP Reservations Agent in North Arlington, NJ. The role handles incoming calls, emails, and online bookings, entering details into reservation systems and ensuring accuracy. You will stay informed about services and policies and reconfirm reservations while building client relationships.

The position offers full-time shifts (including overnight) with a starting hourly rate of $16–$20 based on experience and includes sign-on bonus opportunities.

Qualifications

• HS Diploma or equivalent
• Knowledge of the high-end limousine industry and geographic region, airports, restaurants, and hotels is a plus.
• Experience in the limousine industry is preferred.

Responsibilities

• Answer incoming calls, email requests, and online bookings for service.
• Input reservation details accurately into reservation/dispatch systems.
• Stay updated on Avalon’s products, services, policies, and procedures.
• Reconfirm future reservations with clients and build rapport with accounts.

Skills

Customer service

Phone etiquette

Multi-tasking

Professional demeanor

Education

HS Diploma or equivalent

Job description

Avalon Transportation LLC is seeking a VIP Reservations Agent in North Arlington, NJ. The role handles incoming calls, emails, and online bookings, entering details into reservation systems and ensuring accuracy. You will stay informed about services and policies and reconfirm reservations while building client relationships.

The position offers full-time shifts (including overnight) with a starting hourly rate of $16–$20 based on experience and includes sign-on bonus opportunities.