VIP Promotions & Guest Experience Coordinator

Fair Grounds Race Course & Slots; New Orleans (LA); On-site; USD 40,000 - 50,000; Full time

Job summary

A premier entertainment venue in New Orleans is seeking a Marketing Coordinator. This role involves improving customer service, recruiting new guests, and maintaining relationships with VIP customers. Essential duties include telemarketing, monitoring guest activities, and attending events. The ideal candidate has 1-2 years of experience and must be able to obtain a Gaming and Racing License. This position operates in a dynamic, entertaining environment focused on guest satisfaction.

Qualifications

• Ability to read, analyze and interpret documentation.
• Must be 21 years or older.
• Able to obtain a Gaming and Racing License.

Responsibilities

• Improve customer service and develop new promotions.
• Market and recruit new customers to the property.
• Attend special events to build guest rapport.

Skills

Customer service

Telemarketing

Relationship management

Education

1-2 years of experience

Job description

A premier entertainment venue in New Orleans is seeking a Marketing Coordinator. This role involves improving customer service, recruiting new guests, and maintaining relationships with VIP customers. Essential duties include telemarketing, monitoring guest activities, and attending events. The ideal candidate has 1-2 years of experience and must be able to obtain a Gaming and Racing License. This position operates in a dynamic, entertaining environment focused on guest satisfaction.