VIP Pet Resort Guest Experience Specialist

K9 Resorts Luxury Pet Hotel; Norristown (Montgomery County); Presencial; USD 19 000 - 25 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Bonus based on performance

Resumo da oferta

K9 Resorts is seeking a Pet Resort Guest Service Representative at our Audubon, PA location. You will be the face of the company, delivering a wow experience to clients and their dogs while upholding our mission and values.

You will handle check-in/out, reservations, pet custody, and client interactions. The role requires handling dogs, basic grooming support, and some weekend/holiday hours in a fast-paced pet care environment.

Qualificações

• Lift at least 20 lbs.
• High school diploma or equivalent required.
• Some weekend and holiday hours are required.
• Salesmanship and comfort with people.
• Outgoing, positive and enthusiastic personality.

Responsabilidades

• Greet customers entering the building.
• Perform check-in/check-out and reservations in the POS system.
• Take custody of pets and place them in the building.
• Answer telephone inquiries.
• Provide facility tours to potential customers when needed.
• Feed and medicate dogs and provide playtimes on request.
• Perform body checks for pre-existing conditions or injuries.
• Assist with sanitation of lobby, boarding and daycare areas.
• Monitor daycare and bathing tasks as directed by management.

Conhecimentos

Salesmanship

Customer service

Outgoing personality

Reliability

Formação académica

High school diploma or equivalent

Ferramentas

POS system

Descrição da oferta de emprego

K9 Resorts is seeking a Pet Resort Guest Service Representative at our Audubon, PA location. You will be the face of the company, delivering a wow experience to clients and their dogs while upholding our mission and values.

You will handle check-in/out, reservations, pet custody, and client interactions. The role requires handling dogs, basic grooming support, and some weekend/holiday hours in a fast-paced pet care environment.