Luxury Personal Concierge for VIP Experiences

Hilton; New York (NY); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Travel perks

Employee stock purchase program

Paid parental leave

Personalized caregiving support

Crisis concierge

Job summary

Hilton's Waldorf Astoria New York seeks a Personal Concierge to deliver the celebrated True Waldorf Service. You will greet guests, craft bespoke itineraries, and coordinate experiences that embody luxury and discretion for a discerning clientele.

The role emphasizes proactive anticipation of guest needs, VIP handling, and deep knowledge of New York's fine-dining, events, and cultural options, ensuring every stay feels uniquely tailored.

Qualifications

• Previous concierge experience in NYC preferred.
• Ability to deliver exceptional, personalized service to VIP guests.
• Strong knowledge of local luxury dining, events, and experiences.
• Excellent communication and interpersonal skills.

Responsibilities

• Provide expert information and bookings for guest inquiries.
• Assist with VIP check-in and discreet service.
• Craft bespoke itineraries based on guest preferences.
• Promote hotel offerings and services to guests.
• Coordinate special services (medical care, childcare, gifts).
• Respond promptly and professionally to guest requests.

Skills

Excellent communication

Interpersonal skills

VIP guest service

Proactive problem-solving

Job description

Hilton's Waldorf Astoria New York seeks a Personal Concierge to deliver the celebrated True Waldorf Service. You will greet guests, craft bespoke itineraries, and coordinate experiences that embody luxury and discretion for a discerning clientele.

The role emphasizes proactive anticipation of guest needs, VIP handling, and deep knowledge of New York's fine-dining, events, and cultural options, ensuring every stay feels uniquely tailored.