VIP Luxury Concierge - Guest Experience & Access

Resorts World Las Vegas; Las Vegas (NV); On-site; USD 40,000 - 60,000; Full time

Job summary

Resorts World Las Vegas is seeking a Concierge to enhance guest experiences from pre-arrival to departure. You will share insider access to dining, shows and amenities, and coordinate itineraries to create unforgettable visits.

In this VIP-oriented role, you’ll promote our outlets, provide timely information, and ensure inquiries are handled discreetly while upholding Resorts World’s standards. A polished appearance and strong English communication are essential.

Qualifications

• Minimum one year experience as Concierge or VIP role.
• Must be able to communicate effectively in English.
• Polished appearance and demeanor required.

Responsibilities

• Assist with guest entertainment bookings and manage concierge experience end-to-end.
• Promote outlets and amenities by educating guests on restaurants, shows, spa, retail and pools.
• Process guest requests and respond promptly and discreetly.
• Coordinate guest itineraries and provide information on events and directions.
• Enter reservations into required systems and uphold property standards.

Skills

Customer service skills

English communication

Professional appearance

Education

High School Diploma or equivalent

Job description

Resorts World Las Vegas is seeking a Concierge to enhance guest experiences from pre-arrival to departure. You will share insider access to dining, shows and amenities, and coordinate itineraries to create unforgettable visits.

In this VIP-oriented role, you’ll promote our outlets, provide timely information, and ensure inquiries are handled discreetly while upholding Resorts World’s standards. A polished appearance and strong English communication are essential.