VIP Guest Services & Promotions Associate

PENN Entertainment, Inc.; Baton Rouge (LA); Híbrido; USD 32 000 - 42 000; Tempo integral

Resumo da oferta

PENN Entertainment in Baton Rouge is seeking an energetic Guest Services Associate to sign up guests for the PENN Play card, manage VIP access, and help coordinate promotions. You will handle cash transactions, issue comps, and support marketing events.

The ideal candidate is 21+, has a high school diploma, at least one year of work experience, and proficient in Microsoft Office; prior money handling is preferred. Competitive benefits apply from day one.

Qualificações

• Must be 21 years or older.
• High school diploma or equivalent.
• One year of prior work experience.
• Proficiency in Microsoft Excel, Access, and Word.
• Money handling experience preferred.

Responsabilidades

• Sign up new guests for the PENN Play card and maintain guest records.
• Manage access to the VIP Club.
• Explain complimentary structure and levels of services and/or goods.
• Cash direct mail and cash back coupons; balance bank at end of shift.
• Issue complimentary services and/or goods based on qualified play.
• Issue cash and VIP credentials and event tickets.
• Coordinate PENN Play promotions and assist at promotions and events.
• Assist with maintenance and inventory of PENN Play merchandise.
• Distribute promotional coupons and gifts.
• Print win/loss statements for guests upon request.

Conhecimentos

Money handling experience

Formação académica

High school diploma or equivalent

Ferramentas

Microsoft Excel

Microsoft Access

Microsoft Word

Descrição da oferta de emprego

PENN Entertainment in Baton Rouge is seeking an energetic Guest Services Associate to sign up guests for the PENN Play card, manage VIP access, and help coordinate promotions. You will handle cash transactions, issue comps, and support marketing events.

The ideal candidate is 21+, has a high school diploma, at least one year of work experience, and proficient in Microsoft Office; prior money handling is preferred. Competitive benefits apply from day one.