Casino Cashier & Guest Services Expert

PENN Entertainment, Inc.; Baton Rouge (LA); Ibrido; USD 26.000 - 38.000; Tempo pieno

Vantaggi offerti da questo lavoro

Day-one medical coverage

401(k) matching

Annual performance bonus

Descrizione del lavoro

PENN Entertainment in Baton Rouge, LA seeks a casino cashier to deliver exceptional guest service while handling cash, chips, and gaming transactions. The role requires attention to detail, basic math, and adherence to Six Core Service Standards.

The position reports to the guest services team and offers opportunities for growth within a fast-paced gaming environment. Day-to-day duties include transactions, reconciling the cash drawer, and supporting co-workers across departments.

Competenze

• One year of prior work experience
• Ability to read, write and speak English
• Must be able to obtain and maintain valid state gaming license
• Proficiency with basic math and cash handling skills

Mansioni

• Deliver guest service following Six Core Service Standards.
• Respond to guests' needs and handle monetary transactions accurately.
• Cash and exchange currency, checks, money orders, gaming chips, and tokens.
• Maintain cash drawer accountability and reconcile funds at end of day.
• Coordinate with central credit, other casinos, and internal departments.
• Open check-cashing accounts and perform credit inquiries as needed.
• Support high-limit guests with prompt, courteous service.

Conoscenze

Guest service mindset

Excellent communication

Cash handling experience

Formazione

High school diploma or equivalent

Strumenti

Microsoft Excel

POS system

Cash register software

Descrizione del lavoro

PENN Entertainment in Baton Rouge, LA seeks a casino cashier to deliver exceptional guest service while handling cash, chips, and gaming transactions. The role requires attention to detail, basic math, and adherence to Six Core Service Standards.

The position reports to the guest services team and offers opportunities for growth within a fast-paced gaming environment. Day-to-day duties include transactions, reconciling the cash drawer, and supporting co-workers across departments.