Player Services Cashier: Fast-Paced Guest Experience

PENN Entertainment, Inc.; Bossier City (LA); Hybrid; USD 32,000 - 42,000; Full time

Job summary

PENN Entertainment in Louisiana is seeking a Cashier to join our guest services team. You will operate the assigned bank or window, open player accounts, issue replacement cards, and ensure accurate cash handling.

We emphasize confidentiality, excellent English communication, and strong customer service. Proficiency with Microsoft Office and basic math is required, with the ability to work with diverse guests in a fast-paced environment.

Qualifications

• High School Diploma or equivalent required.
• Cashier/ money handling experience preferred.
• Strong written and verbal English communication.
• Ability to maintain confidentiality.
• Proficiency in Microsoft Office.
• Excellent customer service and interpersonal skills.

Responsibilities

• Operates cash bank or window per procedures.
• Open new player accounts and manage cards.
• Verify transactions and complete reports.
• Maintain organized work area and confidentiality.
• Assist with NRT kiosk tasks as needed.

Skills

Customer service

English fluency

Confidentiality

MS Office

Money handling

Education

High School Diploma

Tools

Microsoft Office

Cash handling systems

NRT kiosk knowledge

Job description

PENN Entertainment in Louisiana is seeking a Cashier to join our guest services team. You will operate the assigned bank or window, open player accounts, issue replacement cards, and ensure accurate cash handling.

We emphasize confidentiality, excellent English communication, and strong customer service. Proficiency with Microsoft Office and basic math is required, with the ability to work with diverse guests in a fast-paced environment.