VIP Guest Services Associate

ViziRecruiter,LLC.; Charles Town (WV); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Job summary

ViziRecruiter, LLC. is hiring for a position that involves greeting and providing excellent service to hotel guests. You will be responsible for both checking guests in and out and ensuring their satisfaction during their stay.

Ideal candidates will have a high school diploma and previous experience in hospitality or customer service. The role requires excellent communication and problem-solving skills, along with proficiency in Microsoft Office.

Qualifications

• Previous hospitality or customer service experience preferred.
• Ability to calculate discounts and commissions.
• Must qualify for licensing by the West Virginia Racing Commission.

Responsibilities

• Greet and provide service primarily to hotel guests.
• Book guest reservations via telephone and fax.
• Check guests in and out of the hotel.

Skills

Customer service

Cash handling

Problem-solving

Computer proficiency

Communication

Education

High school diploma or equivalent

Tools

Microsoft Office

LMS System

Job description

ViziRecruiter, LLC. is hiring for a position that involves greeting and providing excellent service to hotel guests. You will be responsible for both checking guests in and out and ensuring their satisfaction during their stay.

Ideal candidates will have a high school diploma and previous experience in hospitality or customer service. The role requires excellent communication and problem-solving skills, along with proficiency in Microsoft Office.