VIP Guest Experience Concierge

Makeready Llc; Nashville (TN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

PTO

Health benefits

Maternity leave

Pet insurance

401k

Student loan repayment

Job summary

Makeready LLC in Nashville, TN, is seeking a Guest Experience Coordinator to craft thoughtful, personalized experiences throughout the guest journey. You will welcome guests, coordinate details, and ensure interactions reflect warmth, character, and the Makeready spirit. This full-time role centers on VIPs, special occasions, and memorable stays.

The role emphasizes proactive problem-solving, exceptional communication, and a polished, service-minded approach within a luxury hotel environment.

Qualifications

• Experience delivering high-touch guest service in luxury or lifestyle settings.

Responsibilities

• Create a warm, personalized arrival and departure experience for guests.
• Coordinate customized amenities and special touches for VIPs and celebrations.
• Anticipate guest needs and curate thoughtful recommendations based on interests.

Skills

Guest services

VIP service

Communication

Hospitality

Job description

Makeready LLC in Nashville, TN, is seeking a Guest Experience Coordinator to craft thoughtful, personalized experiences throughout the guest journey. You will welcome guests, coordinate details, and ensure interactions reflect warmth, character, and the Makeready spirit. This full-time role centers on VIPs, special occasions, and memorable stays.

The role emphasizes proactive problem-solving, exceptional communication, and a polished, service-minded approach within a luxury hotel environment.