VIP Guest Area Host

University Of Michigan; Ann Arbor (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

The University of Michigan is seeking a Guest Services Associate to manage access in the Regents' Guest Area suites during home football games. You will greet guests, monitor entry, and provide directions and information with a friendly, professional demeanor.

Ideal candidates enjoy fast-paced environments, demonstrate teamwork, and have prior customer-service experience across phones, email, and in person.

Qualifications

• Collaborative and team approach to work.
• Previous experience in a customer service role (phones, email, and face-to-face preferred).

Responsibilities

• Manage guest entry/exit in Regents' Guest Area suites during home football games.
• Provide high level of customer service to all guests, including high-profile attendees.
• Communicate professionally with guests to provide event information, answer questions, etc.

Skills

Collaborative teamwork

Customer service experience

Job description

The University of Michigan is seeking a Guest Services Associate to manage access in the Regents' Guest Area suites during home football games. You will greet guests, monitor entry, and provide directions and information with a friendly, professional demeanor.

Ideal candidates enjoy fast-paced environments, demonstrate teamwork, and have prior customer-service experience across phones, email, and in person.